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Knowledge Base

Plesk is not accessible: PHP Fatal error: Composer detected issues in your platform: Your Composer dependencies require a PHP version “>= 7.4.0”. – Plesk

 
applications extensionscomposerphpsectigoserver

Symptoms

  • Plesk is not accessible with the following error:

    PHP Fatal error: Composer detected issues in your platform:
    Your Composer dependencies require a PHP version ">= 7.4.0".
    You are running 7.3.27.

  • Plesk 18.0.34 or lower is used

Cause

Sectigo upgrade requires PHP 7.4+

# grep -Ri ">= 7.4.0" /usr/local/psa/admin/plib/modules
/usr/local/psa/admin/plib/modules/sectigo/vendor/composer/platform_check.php: $issues[] = 'Your Composer dependencies require a PHP version ">= 7.4.0". You are running ' . PHP_VERSION . '.';

Plesk bug: #EXTPLESK-4777, which was resolved on Jun 22, 2023.

Resolution

Disable the extension:

  1. Connect to the server via SSH / RDP

  2. Remove the extension by executing the following command:

    # plesk bin extension -u sectigo

  3. Install it anew:

    # plesk bin extension -i sectigo

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