Symptoms
-
Unable to open Logs or File Manager tab in Plesk > Domains > example.com:
PleskUtilException
Access denied
Type PleskUtilException
Message Access denied
File Windows-php
Line 721
Cause
Invalid file system permissions.
Resolution
- Click Open the Repair Kit button on the error message screen, then click Repair Filesystem.
OR
If the issue is reproduced for one or a couple of domains only
-
Start a command prompt as an Administrator (for Windows).
-
Execute the following command to check and fix the files/directories permissions for a specific domain:
# plesk repair fs example.com
Note: For Windows if the solution above does not help, check and remove deny permissions in the Security tab of Properties on the directory C:Inetpubvhostsexample.comlogsiisW3SVCx.
If the issue is server-wide:
-
Start a command prompt as an Administrator (for Windows).
-
Execute the following command to check and fix the files/directories permissions for all subscriptions::
# plesk repair fs