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Knowledge Base

Unable to start Apache on a Plesk server: AH02093: mod_watchdog is required

 
apachegoplesk for linuxplesk serverserver

Symptoms

  • Websites fail to load with one of the following error messages:

    502 Bad Gateway


    ERR_CONNECTION_REFUSED

  • Apache service fails to start or is in reloading status.

  • The following error messages are logged in /var/log/httpd/error_log:

    AH03262: mod_watchdog is required
    AH00020: Configuration Failed, exiting

Cause

Module mod_watchdog required by Apache is disabled on the server.

Resolution

  1. Log in to Plesk.

  2. Go to Tools & Setings > Apache Web Server.

  3. Enable the watchdog module:

    WatchDog.png

  4. Click OK to apply the changes.

 

Command-line solution

 

  1. Connect the Plesk server via SSH.

  2. Open /etc/httpd/conf.modules.d/00-base.conf in a text editor.In this example, we are using the vi editor:

    # vi /etc/httpd/conf.modules.d/00-base.conf

  3. Find the line with watchdog_module and uncomment it:
    Before

    ;LoadModule watchdog_module modules/mod_watchdog.so

    After:

    LoadModule watchdog_module modules/mod_watchdog.so

  4. Save the changes and close the file.

  5. Restart the Apache service:

    # service httpd restart

 

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