Plesk Webserver Configuration Troubleshooter

Contents

• Problem
• Solution
• Installing the extension
• Using the extension
• Using the command-line utility to check for known issues

 

Problem

Web-server configuration fails for websites and Plesk repair tools do not help. The reason for the failure is unclear.

 

Solution

To find out why a web-server configuration failed, use the Webserver Configurations Troubleshooter extension which, when installed, is available from Plesk.

Webserver Configurations Troubleshooter is intended to assist Plesk administrators with troubleshooting.

 

Installing the extension

First, check if Webserver Configurations Troubleshooter is already installed. Find it in the Extensions menu in Plesk.

If Webserver Configurations Troubleshooter is not there, install it using any of the following ways:

• via Plesk interface

  1. Go to, Tools & Settings > Updates & Upgrades (Plesk) > Updates and Upgrades > Add/Remove Components.

  2. On the Add/Remove Components page, expand Plesk extensions and select Plesk Web Server Configuration Troubleshooter for installation.

     

• via a command-line interface

  Connect to your Plesk server via SSH and run the following command in the console:

  # plesk installer –select-release-current –install-component config-troubleshooter

 

Using the extension

Use this extension when you encounter the following errors in Plesk:

PLESK_ERROR: New configuration files for the Apache web server were not created due to the errors in configuration templates …

To begin, open Web Server Configurations Troubleshooter.

1. On the main page appears the list of all configuration files generated by Plesk. The green mark indicates that configuration file is successful and the red mark indicates an error.

   <img src="https://support.plesk.com/hc/article_attachments/360035357893/Screenshot_2019-05-15_Webserver_Configurations_Troubleshooter_-_Plesk_Onyx_17_8_11_3_.png" alt="Screenshot_2019-05-15_Webserver_Configurations_Troubleshooter_-_Plesk…