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Knowledge Base

Unable to start NGINX: [emerg] unknown directive “passenger_enabled”

 
gohostingnginxplesk for linuxserver

Symptoms

  • Unable to start NGINX:

    # service nginx start
    nginx: [emerg] unknown directive "passenger_enabled" in /etc/nginx/plesk.conf.d/vhosts/example.com.conf:43 nginx: configuration file /etc/nginx/nginx.conf test failed

  • The Phusion Passenger component is not installed according to Plesk Installer going to Tools & Settings > Updates & Upgrades > Add/Remove Components > Web Hosting:

    passenger.PNG

  • The Phusion Passenger is installed in the system:

    # dpkg -s passenger
    Package: passenger
    Status: install ok installed

Cause

Plesk does not support Phusion Passenger installed manually.

Resolution

  1. Connect to the server via SSH.

  2. Remove custom Phusion Passenger server.

  3. Log in to Plesk.

  4. Go to Tools & Settings > Updates & Upgrades > Add/Remove Components > Web Hosting and install Phusion Passenger server.

  5. Start NGINX service:

    # service nginx start

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