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Knowledge Base

Unable to install the 360 Monitoring agent: integer expression expected

 
360360 monitoringcentosguidehttps

Symptoms

  • The installation of the 360 Monitoring agent fails with the error on Ubuntu 16.04:

    agent360.sh: line 722: [: Installer exited with error code 0. See agent360.log for details.: integer expression expected

    The log /var/log/agent360.log contains the line:

    agent360.sh: line 170: apt-get upgrade returned error code 100. Please see agent360.log for details.: command not found

  • On CentOS 6, the installation fails with the following messages:

    Searching for agent360
    Reading https://pypi.python.org/simple/agent360/
    Couldn't find index page for 'agent360' (maybe misspelled?)
    Scanning index of all packages (this may take a while)
    Reading https://pypi.python.org/simple/
    No local packages or download links found for agent360
    error: Could not find suitable distribution for Requirement.parse('agent360')
    Searching for netifaces
    Reading https://pypi.python.org/simple/netifaces/
    Couldn't find index page for 'netifaces' (maybe misspelled?)
    Scanning index of all packages (this may take a while)
    Reading https://pypi.python.org/simple/
    No local packages or download links found for netifaces
    error: Could not find suitable distribution for Requirement.parse('netifaces')
    Searching for psutil
    Reading https://pypi.python.org/simple/psutil/
    Couldn't find index page for 'psutil' (maybe misspelled?)
    Scanning index of all packages (this may take a while)
    Reading https://pypi.python.org/simple/
    No local packages or download links found for psutil
    error: Could not find suitable distribution for Requirement.parse('psutil')
    Generating a server id ...
    agent360.sh: line 920: hello360: command not found
    which: no agent360 in (/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin:/root/bin:/usr/local/bin/)

Cause

The OS installed on the server reached its End-Of-Life period so the vendor stopped providing updates for it.

Resolution

Upgrade the OS (e.g. by using this guide on a Plesk server) or move the data to a server with a newer OS (migration guide for Plesk might be found here).

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