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Knowledge Base

Unable to create a folder archive: Unable to create the archive: Access is denied

 
file managerplesk for windowsplesk repairplesk service interfaceserver

Symptoms

It is not possible to create an archive in File Manager:

Unable to create the archive: Access is denied

Cause

Incorrect permissions of the affected folder.

Resolution

  1. Connect to the server via RDP

  2. Open the Command Prompt by the Administrator

  3. Execute the following command to fix the permissions:

    C:> plesk repair fs example.com -y

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