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Knowledge Base

Unable to clone or backup MSSQL database in Plesk: Property TextHeader is not available for StoredProcedure <…>. The text is encrypted – Plesk

 
backupbackup managerdatabasedatabasesdomains

Symptoms

  • Copying a MSSQL database in Domains > example.com > Databases > example_db > Copy fails:

    Unable to clone database.

    The following error is logged into the file %plesk_dir%adminlogsphp_error.log:

    ERR [panel] Task failed: id=1615, pid=25416, type=db-clone, error=dbbackup failed: Unable to copy database 'example_db' to database 'example_db_clone''

    Script transfer failed.
    Script failed for Server '.MSSQLSERVER2014'.
    Property TextHeader is not available for StoredProcedure '[dbo].[stored_procedure_name]'. This property may not exist for this object, or may not be retrievable due to insufficient access rights. The text is encrypted.

    (Error code 23)

  • After the backup process, the following error is shown in Tools & Settings > Backup Manager :

    Warning:domain "example.com" Unable to backup database content. Database example_db. Db server .MSSQLSERVER2014:[Cannot open database "example_db" requested by the login. The login failed. Login failed for user 'NT AUTHORITYSYSTEM'.]

Cause

The database contains encrypted procedures, which are not supported by Plesk.

This has been reported as bug ID PPPM-5693.

Resolution

Currently, the only solution is to avoid using encrypted procedures in the MSSQL databases.

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