Skip to content
  • Solutions
    By Role
    • For Developers
    • For Content Managers
    • For Agencies
    • For IT Admins
    • For Web Hosters
    • For Developers
    • For Content Managers
    • For Agencies
    • For IT Admins
    • For Web Hosters
    By Infrastructure
    • Overview
    • AWS
    • Microsoft Azure
    • Alibaba Cloud
    • Google Cloud Platform
    • Vultr
    • Overview
    • AWS
    • Microsoft Azure
    • Alibaba Cloud
    • Google Cloud Platform
    • Vultr
    • Digital Ocean
    • Linode
    • Upcloud
    • Oracle
    • OVH
    • Digital Ocean
    • Linode
    • Upcloud
    • Oracle
    • OVH
  • Product
    • Plesk Features
    • Plesk Editions
    • What’s new
    • Pricing
    • Roadmap
    • Lifecycle Policy
    • Extensions Catalogue
  • Pricing
  • Extensions
    Featured Extensions
    • SocialBee
    • WP Toolkit
    • Sitejet Builder for Plesk
    • SEO Toolkit
    • Joomla! Toolkit
    • Premium Email
    • Email Security
    • SocialBee
    • WP Toolkit
    • Sitejet Builder for Plesk
    • SEO Toolkit
    • Joomla! Toolkit
    • Premium Email
    • Email Security
    Bundles and packs:
    • Business and Collaboration Edition
    • WP pack
    • Hosting pack
    • Power pack
    • Language pack
    • Business and Collaboration Edition
    • WP pack
    • Hosting pack
    • Power pack
    • Language pack

    See all Extensions

  • For Partners
    • Plesk Contributor Program
    • Plesk Partner Program
    • Affiliate program
    • Plesk University
  • Help Center
    • Documentation
    • Professional Services
    • Support
    • Contact Us
    • Wiki
    • Forum
  • Plesk 360 login
  • Free Trial
  • Pricing
  • Solutions
    • By Role
      • For Developers
      • For Content Managers
      • For Agencies
      • For IT Admins
      • For Web Hosters
    • By Infrastructure
      • Overview
      • Plesk on Amazon Web Services (AWS & Lightsail)
      • Microsoft Azure
      • Alibaba Cloud
      • Google Cloud Platform
      • Vultr
      • DigitalOcean
      • Linode
      • UpCloud
      • Oracle
      • OVH
  • Products
  • Pricing
  • Extensions
    • Featured Extensions
      • SocialBee
      • WP Toolkit
      • Sitejet Builder for Plesk
      • SEO Toolkit
      • Joomla! Toolkit
      • Premium Email
      • Email Security
    • Bundles and packs:
      • Business and Collaboration Edition
      • WP pack
      • Hosting pack
      • Power pack
      • Language pack
      • See all Extensions
  • For Partners
    • Plesk Contributor Program
    • Plesk Partner Program
    • Affiliate Program
    • Plesk University
  • Help Center
    • Documentation
    • Professional Services
    • Support
    • Contact Us
    • Wiki
    • Forum
  • Plesk 360 login
  • Free Trial
  • Pricing
  • Solutions
    • By Role
      • For Developers
      • For Content Managers
      • For Agencies
      • For IT Admins
      • For Web Hosters
    • By Infrastructure
      • Overview
      • Plesk on Amazon Web Services (AWS & Lightsail)
      • Microsoft Azure
      • Alibaba Cloud
      • Google Cloud Platform
      • Vultr
      • DigitalOcean
      • Linode
      • UpCloud
      • Oracle
      • OVH
  • Products
  • Pricing
  • Extensions
    • Featured Extensions
      • SocialBee
      • WP Toolkit
      • Sitejet Builder for Plesk
      • SEO Toolkit
      • Joomla! Toolkit
      • Premium Email
      • Email Security
    • Bundles and packs:
      • Business and Collaboration Edition
      • WP pack
      • Hosting pack
      • Power pack
      • Language pack
      • See all Extensions
  • For Partners
    • Plesk Contributor Program
    • Plesk Partner Program
    • Affiliate Program
    • Plesk University
  • Help Center
    • Documentation
    • Professional Services
    • Support
    • Contact Us
    • Wiki
    • Forum
  • Plesk 360 login
  • Free Trial
Plesk 360 login
Free Trial

Knowledge Base

Roundcube webmail is not able to work when LiteSpeed is installed in Plesk: Unsupported PHP version. Required PHP >= 7.3 – Plesk

 
apachebackupguidelinuxlitespeed

Symptoms

  • Roundcube is not able to load, reporting that PHP version is not supported:
    Required PHP >= 7.3

  • LiteSpeed is used instead of Apache

  • Attempts to switch the version of PHP for Roundcube using the How to change PHP version for webmail in Plesk for Linux
    article has no effect.

  • PHP Selector is used

Cause

  • In some scenarios LiteSpeed ignores Plesk PHP settings for webmail and uses bundled LSPHP. Since it is LSPHP 5.6 Roundcube is not able to work.

Resolution

Replace the LSPHP 5.6 binary with a symlink pointing to the more recent version of LSPHP:

  1. Backup default lsphp binary:

# mv /usr/local/bin/lsphp /usr/local/bin/lsphp-bk

  1. Create a symlink to LSPHP 7.3 or other version installed on the server:

# ln -s /opt/plesk/php/7.3/bin/lsphp /usr/local/bin/lsphp


Additional Information:

For reference: LiteSpeed Troubleshooting guide

Tweet
Share
Share
Email
0 Shares
Read the full article
Related Posts

How to Check Open Ports in Linux (Simple Commands & Tools)

Read More »

Linux Logs Explained

Read More »

Your Complete .htaccess Guide: Including .htaccess Basics and More

Read More »
Knowledge Base

Webmail works very slow or unavailable: Internal Server Error

Read More »

How to change the maximum attachment size for webmail on the Linux Plesk server?

Read More »

How to install the OAuth PHP extension for PHP versions provided by Plesk

Read More »

How to remove PHP version from the X-Powered-By HTTP header on Plesk server?

Read More »

Hosting Wiki

  • Server Redundancy
  • RoundCube
  • Linux Containers
  • Bare Metal Server
  • Backup
  • PhpMyAdmin
  • phpPgAdmin
  • Oracle VM Server
  • Server Virtualization Software
  • Windows Server
  • Linux
  • PHP
  • Plesk
  • Apache Tomcat
  • Apache
  • Web Server
  • DNS Server
  • Webmail
X-twitter Linkedin Youtube Reddit Github
  • Product
  • Login
  • Pricing
  • Editions
  • For Partners
  • Partner Program
  • Contributor Program
  • Affiliate Program
  • Plesk University
  • Company
  • Blog
  • Careers
  • Events
  • About Plesk
  • Our Brand
  • Resources
  • User and Admin guides
  • Help Center
  • Migrate to Plesk
  • Contact Us
  • Hosting Wiki
  • Forum
  • Legal
  • Legal
  • Privacy Policy
  • Imprint

© 2025 WebPros International GmbH

Part of the WebPros®  Family