Symptoms
The following error occurred during the scheduled backup process:
pmm-ras failed (Error code = 1): Failed to open file '/var/lib/psa/dumps/.run': Is a directory
Cause
There are custom files in /var/lib/psa/dumps
with .xml
extension which prevent backup from running.
This behavior is considered as a bug with ID PPPM-12328.
Resolution
Until the bug is fixed:
-
Connect to the server via SSH.
-
Move non-Plesk related
.xml
files from/var/lib/psa/dumps/
to somewhere else. For example to root./
directory:# mv /var/lib/psa/dumps/custom.xml ./
-
Wait for the next scheduled backup task to run.