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Knowledge Base

Plesk repair db shows an error: There is no IP pool with ID 0

 
databasedatabase serverdomainsgohosting

Symptoms

  • Running the repair database diagnostic command below leads to errors that are similar to the following:

    # plesk repair db -n
    Checking the consistency of the Plesk database
    Inconsistency in the table 'clients' for the column pool_id: There
    is no IP pool with ID 0 ........................................... [ERROR]

  • The following command shows the affected domains for which pool_id is 0 are without an assigned hosting type:

    # plesk db "SELECT name,htype,cl_id FROM domains WHERE cl_id IN (SELECT id FROM clients WHERE pool_id = 0)"
    +-------------------+-------+-------+
    | name | htype | cl_id |
    +-------------------+-------+-------+
    | example.com | none | 118 |
    +-------------------+-------+-------+

  • The following command shows that the affected domain is not associated with any IP address of the ones assigned to your Plesk server:

    # plesk db "select distinct ip.id, ip.ip_address from domains d, clients c, dom_param dp, IP_Addresses ip where ip.id = dp.val and dp.param = 'ip_addr_id' and dp.dom_id = d.id and d.cl_id = c.id and c.id = 118"
    (Empty Output)

Cause

Database inconsistency caused by invalid pool_id records in the clients table of the Plesk (psa) database.

Resolution

Click on a section to expand

Via Plesk GUI

  1. Log into Plesk

  2. Go to Domains > example.com > Hosting Settings > Hosting Type > [Change] > Click OK to re-apply the settings

Via SSH

  1. Connect to the server via SSH

  2. Check that the affected domain doesn't have the web hosting enabled:

    # plesk bin site -i example.com | grep "Hosting type"
    Hosting type: none

  3. If the previous command shows none, disable again the Hosting for the affected domain:

    # plesk bin site -u example.com -hosting false

Additional information

How to access the Plesk psa database in MySQL/MariaDB

Diagnose & Repair tool detected issues with the database: Checking the Plesk database using the native database server tools

Plesk Repair Utility | Plesk Obsidian documentation

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