Symptoms
Plesk login page shows one of the following error:
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PLESK_INFO: ERROR: PleskMainDBException
DB query failed: Unknown error -
PLESK_INFO: ERROR: Exception: Unable to get administrator password: Can’t decrypt data
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PLESK_INFO: ERROR: Exception: Unable to get administrator password: The system cannot find the file specified. (Error code 2)
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ERROR: Zend_Db_Adapter_Exception: SQLSTATE[HY000] [1045] Access denied for user 'admin'@'localhost' (using password: YES)
Cause
Plesk administrator password in the Windows registry and/or Plesk SQL Server administrator password in the mysql database are corrupted/incorrect.
Resolution
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Plesk 17.8 and Plesk Obsidian
Automatic Solution (Recommended)
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<a href="https://support.plesk.com/hc/article_attachments/360006482414/plesk178-admin-pass-reset…
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