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Knowledge Base

Plesk intermittently provides error when opening different pages: Syntax Error: Unexpected token ‘<‘ “<!DOCTYPE> ” is not valid JSON – Plesk

 
plesk service interfaceservertechnical questionsupdateswindows

Symptoms

  • Intermittent error in Plesk when opening different pages: Syntax Error: Unexpected token '<' "<!DOCTYPE> " is not valid JSON

  • Sometimes the following error also could be shown: ApolloError: Response not successful: Recieved status code 500

  • There are no related records in %plesk_dir%adminlogsphp_error.log log file.
  • All Plesk components are up-to-date and there are no corrupted files. Checks with Plesk Reconfiguratior are passed successfully.

Cause

Some pending Windows updates require the server to be restarted.

Resolution

Restart the server.

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