Migration fails: Failed to migrate service plan of this subscription.

Symptoms

• Migration fails:

  Failed to migrate service plan of this subscription.

  and

  Failed to create hosting plan 'my Plan'
   Plesk error [1007]: Template with name my Plan already exists

• On the source server there is a service plan “my Plan” and on the destination server there is a service plan “my plan”. So the name of plans is the same on source and target servers, but contains upper-case letters on one server only.

Cause

This is a Plesk bug PMT-1218 that will be fixed in future product updates (Reseller’s, customer’s logins, service plan’s names and some another business objects are treated case-sensitive).

Resolution

1. Login to the destination server via SSH/RDP.

   Note: The commands below are identical for Linux and Windows.

2. Create backup of psa database:

   # plesk db dump psa > psa.sql

3. Rename service plan on the destination server so that it is spelled exactly as on the source server:

   # plesk db “update Templates set name=’my Plan’ where name=’my plan'”