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Knowledge Base

Installing Plesk 18.0.59 or updating to this version fails

 
cachedebianhttpsiplinux

Symptoms

  • An attempt to install or update to Plesk Obsidian 18.0.59 is performed on a Linux-based operating system
  • The Plesk installer output shows errors that are similar to the following:
    RHEL-based systems:

    Download Extra Packages for Enterprise Linux 8 - x86_64 34368B [total 0/unknown B 1/1 files]
    Failed to install {'name': 'plesk-php81-pear', 'arch': 'noarch', 'version': '1.10.13', 'release': '0redhat.8.231228.1347'}:
    Error while downloading packages metainfo: No match for argument: plesk-php81-pear-1.10.13-0redhat.8.231228.1347.noarch. Trying again.
    Failed to install {'name': 'plesk-php81-pear', 'arch': 'noarch', 'version': '1.10.13', 'release': '0redhat.8.231228.1347'}:
    Error while downloading packages metainfo: No match for argument: plesk-php81-pear-1.10.13-0redhat.8.231228.1347.noarch. Trying again.
    Failed to install {'name': 'plesk-php81-pear', 'arch': 'noarch', 'version': '1.10.13', 'release': '0redhat.8.231228.1347'}:
    Number of retries is exceeded.
    dnf.exceptions.PackageNotFoundError: No match for argument: plesk-php81-pear-1.10.13-0redhat.8.231228.1347.noarch

    Debian-based systems:

    Execution failed with exit code 1.
    stdout:
    ERROR: The required version '3.58.0' was not found on the server.
    This could happen because of configuration error at the installation source.
    The MD5 checksum of the /var/cache/parallels_installer/parallels_installer_Ubuntu_18.04_x86_64_3.58.0.tmp file does not match the value specified in the configuration file. Expected: 213480b0b2c459c964a9e98e36199816, actual: 743e2c6f9e4e07952ad4f69f3c11791a.
    Not all packages were installed.
    Please resolve this issue and try to install the packages again.
    Visit https://support.plesk.com/ to search for a solution.

    Err:19 http://autoinstall.plesk.com/PHP81_17 focal/all amd64 Packages
    File has unexpected size (9083 != 9064). Mirror sync in progress? [IP: 203.0.113.2 80]
    Hashes of expected file:
    - Filesize:9064 [weak]
    - SHA512:e982d58f0f73fd8fe86895ef66a56dab50db07042514a647f4e92470e3f6c196fcca8f4f1b0506e22154e9db9dd7f527a9864de2580659ded3afcab4c6909848
    - SHA256:029a0a146e7761c754c6985222ef7a9577c7d39fc6aa74fd17c73ae2efce022e
    - SHA1:e7293c458d3ae9977b4bb071761f8055c9b7d158 [weak]
    - MD5Sum:c080b2aa10e220a93dc6d7c95174ef0d [weak]
    Release file created at: Tue, 02 Jan 2024 07:46:50 +0000
    Fetched 3885 B in 1s (2917 B/s)
    Reading package lists...
    E: Failed to fetch http://autoinstall.plesk.com/PHP81_17/dists/focal/all/binary-amd64/Packages.bz2 File has unexpected size (9083 != 9064). Mirror sync in progress? [IP: 203.0.113.2 80]
    Hashes of expected file:
    - Filesize:9064 [weak]
    - SHA512:e982d58f0f73fd8fe86895ef66a56dab50db07042514a647f4e92470e3f6c196fcca8f4f1b0506e22154e9db9dd7f527a9864de2580659ded3afcab4c6909848
    - SHA256:029a0a146e7761c754c6985222ef7a9577c7d39fc6aa74fd17c73ae2efce022e
    - SHA1:e7293c458d3ae9977b4bb071761f8055c9b7d158 [weak]
    - MD5Sum:c080b2aa10e220a93dc6d7c95174ef0d [weak]
    Release file created at: Tue, 02 Jan 2024 07:46:50 +0000
    E: Some index files failed to download. They have been ignored, or old ones used instead.
    Warning: there are errors in 'apt-get update'
    Detecting installed product components.

Cause

On 21 Feb 2024, issues with the official…

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