Knowledge Base

How to get or reset lost Plesk Administrator password?

Question

The password of the Plesk admin (Administrator) user is lost. How to get or reset it?

Answer

Note: For security reasons, it is not possible to reset the Plesk Administrator user password on the Plesk login page while using the Forgot your password? option.

Use one of the solutions below:

Logging into Plesk via token instead of password

Reset the Plesk Administrator password

Use a one-time login link (which contains a token) to log into Plesk without the need for a password.

To generate the one-time login link:

Connect to a Plesk server via SSH/RDP
(Additional step for Plesk on Windows) Start the Command Prompt as Administrator
Run the following command to generate two links with login tokens, one to access Plesk via its hostname and another to access Plesk via its server IP address:
```
plesk login
```
Note: If a server hostname is not resolvable from the Internet, a hostname link will not be generated.
Copy the generated link and open it in a web browser

For Linux

Log into your server via SSH as the root user
Execute the command below, while replacing your_new_password with your new password of choice and keeping " " on the sides:

# plesk bin admin --set-admin-password -passwd "your_new_password"

Note: The password you are setting should not contain quotes, spaces, "$" symbol, national characters or exclamation signs.

For Windows

Connect to your server via RDP
Start the Command Prompt as the Administrator.
Execute the command below, while replacing your_new_password with your new password of choice and keeping " " on the sides:

C:> plesk bin admin --set-admin-password -passwd "your_new_password"

Note: The password you are setting should not contain quotes, spaces, "$" symbol, national characters or exclamation signs.