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Knowledge Base

How to create custom error page for suspended domain in Plesk?

 
domain namedomainsfile managerhostinghosting settings

Question

When a domain is suspended in Plesk a site "503 Service Temporarily Unavailable" is shown. How to create a custom error page for the domain in Suspended status to hide this error?

Answer

  1. Log into Plesk

  2. Click on the drop-down menu (three vertical dots on the right side of a domain name)
  3. Choose  'Edit error page'

Note: alternatively the same error page can be customized via Domains > example.com >  File Manager > error_docs by editing the maintenance.html file

Note: Make sure that error page editing is enabled: The hosting plan provides the option to customize web server error documents (the Custom error documents option is On in the domain settings in Websites & Domains > example.com > Hosting Settings).

Server-wide solution for new domains

  1. Modify default template for "error_docs"
  2. Open Service Plans > plan_name > Hosting Settings, enable "Custom error documents"

Additional Information

To customize other error pages, follow the instructions from this article.

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