Symptoms
- All migrated to Plesk subscriptions are owned by Plesk Administrator
- Customers/Resellers were not migrated at all (or subscriptions were not assigned to existing Customers/Resellers)
Cause
The option Reassign to was specified in the migration settings:
Resolution
If few subscriptions were not migrated
If there are just several affected subscriptions, reassign them manually according to:
How to change the owner for the subscription in Plesk
How to change the owner for the subscription in Plesk
If a lot of subscriptions were not migrated
If there are a lot of affected subscriptions, re-migrate them to correct owners:
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Log into Plesk on the target (destination) server
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Go to Subscriptions
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Remove all Customers, Resellers and Subscriptions that are tied to this migration from your destination server
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Go to Tools & Settings > Migration & Transfer Manager > 213.0.113.2 > Reload Source Data
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Restart the migration with the Copy to source customer/reseller option:
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