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Knowledge Base

Cannot clone site in WP Toolkit on Plesk: [System error 8: Exec format error]

 
2022applications extensionsextensionslinuxplesk extensions

Symptoms

WP Toolkit fails to clone a site:

Failed to copy files:
fileTransfer: execve failed for /opt/psa/admin/sbin/modules//wp-toolkit/fileTransfer: Exec format error
System error 8: Exec format error

ARM architecture is being used:

# uname -a
aarch64 aarch64 aarch64 GNU/Linux

Cause

Product issue:

  • #EXTWPTOOLK-9174 "Clone and Copy Data now properly work on ARM64."

    Fixed in:

    • WP Toolkit 5.12.0 01 August 2022

Resolution

Please consider updating your server:

  • How to update Plesk extensions

Workaround

If update is not possible for some reason you may try the following

workaround

There is no workaround at the moment.

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