Alerts still trigger during Maintenance Window in 360 Monitoring

Symptoms

• Alerts are still being opened during a server's maintenance window in 360 Monitoring
• The timezone in 360 Monitoring > Profile (in the top-right corner menu) matches the server's timezone

Cause

This is a product issue; the maintenance window timezone is always set to UTC.

Resolution

While the issue is fixed, set the maintenance window in UTC time.

1. Note the current maintenance window time
2. Convert this time from the server's timezone to UTC: Time Converter 
3. Set the maintenance window in the resulting UTC time