Symptoms
Plesk Migrator fails to transfer a subscription whose name contains one or more capital letters:
Error while copying web files of subscription: file or directory '/var/www/vhosts/example.com' does not exist on source server '203.0.113.2'
Cause
This is a product issue with ID PMT-5024, and will be fixed in future releases of Plesk Migrator.
Resolution
While the fix is released, these workarounds are available.
- Log in to Plesk on the source server
- Rename the affected subscription to have only lowercase characters
- Migrate the subscription again
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Log in to the source server over SSH
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Create a symlink without uppercase letters that points to the subscription directory
# ln -s /var/www/vhosts/Example.com /var/www/vhosts/example.com
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Migrate the subscription