Symptoms
WordPress Backup process fails with the following error:
Failed to restore the extension wp-toolkit: Failed to reset cache for the instance #1: PHP Fatal error: Access level to ElementorProModulesThemeBuilderDocumentsTheme_Document::get_create_url() must be public (as in class ElementorCoreBaseDocument) in /var/www/vhosts/example.com/httpdocs/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php on line 123
Elementor Pro plugin is not updated to the latest version.
Cause
The issue is caused by outdated plugin Elementor Pro.
Resolution
Update Elementor Pro Plugin to the latest version:
- Log in to Plesk.
- Go to WordPress > example.com > Plugins and update Elementor Pro plugin.