Symptoms
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A website is not accessible. The following error is shown in a browser:
504 Gateway Time-out
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The following error message can be found in the domain error log file
/var/www/vhosts/example.com/logs/error_log:[proxy_fcgi:error] [pid 42290:tid 140458047010560] (70007)The timeout specified has expired: [client 203.0.113.2:54693] AH01075: Error dispatching request to :, referer: http://example.com/gallery
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The following error message can also be found in the domain proxy error log file
/var/www/vhosts/example.com/logs/proxy_error_log:[error] 2766#0: *19950 upstream timed out (110: Connection timed out) while connecting to upstream, client: 203.0.113.3, server: example.com, request: "GET / HTTP/2.0", upstream: "https://203.0.113.2:7081/", host: "example.com"
Cause
Website misconfiguration.
Resolution
- Connect to the server using SSH.
- Run the following command to rebuild domain configuration files:
# plesk repair web example.com