Symptoms
-
Unable to save the FTP remote storage settings from Plesk > Tools & Settings > Backup manager > FTP Settings . The following error is shown:
Error: Unable to access to the storage: Transport error: unable to list directory: Curl error: (9) Access denied to remote source: Last FTP request: CWD backup Last FTP response: 550 backup: No such file or directory
Make sure you have entered the correct storage settings. You can check them independently with the command: curl -v -P - -u john.doe 'ftp://203.0.113.2//backup/plesk//' -
Non-existing directory on FTP server is specified under Tools & Settings > Backup manager > FTP Settings > Directory for backup files storage field.
OR
The full path to home directory of FTP user is specified under Tools & Settings > Backup manager > FTP Settings > Directory for backup files storage field
Cause
Misconfiguration of Directory for backup files storage field under Tools & Settings > Backup manager > FTP Settings.
Resolution
Specify the correct directory in the Directory for backup files storage field using the Relative path within FTP user.