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Knowledge Base

Unable to manage files in Plesk File Manager or install WordPress via WP Toolkit: Disk quota exceeded

 
domainsfile managergohostingplesk for linux

Symptoms

  • When creating a directory via Plesk File Manager, the operation fails with:

    Error occurred during /bin/mkdir command


    filemng failed: filemng: Error occurred during /bin/cp command.

  • The following error appears in
    /var/log/plesk/panel.log
    :

    Disk quota exceeded

  • On creating a file with Plesk File Manager, the following error is shown:

    Unable to create /httpdocs/file.html: Failed to copy files storage to destination path. stderr: filemng: Cannot open destination file '/var/www/vhosts/example.com/httpdocs/file.html.l3J8rf' System error 122: Disk quota exceeded stdout: filemng: Cannot open destination file '/var/www/vhosts/example.com/httpdocs/plesktest.html.l3J8rf' System error 122: Disk quota exceeded

Cause

Hard disk quota of the subscription's system user has been reached.

Resolution

  1. Log in to Plesk.

  2. Go to Domains > example.com > Web Hosting Access.

  3. Increase the value of hard disk quota in the Hard quota on disk space section.

    Screenshot_2020-11-07_Web_Hosting_Access_for_example_com_-_Plesk_Obsidian_18_0_30.png

  4. Apply the changes.

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