Skip to content
  • Solutions
    By Role
    • For Developers
    • For Content Managers
    • For Agencies
    • For IT Admins
    • For Web Hosters
    • For Developers
    • For Content Managers
    • For Agencies
    • For IT Admins
    • For Web Hosters
    By Infrastructure
    • Overview
    • AWS
    • Microsoft Azure
    • Alibaba Cloud
    • Google Cloud Platform
    • Vultr
    • Overview
    • AWS
    • Microsoft Azure
    • Alibaba Cloud
    • Google Cloud Platform
    • Vultr
    • Digital Ocean
    • Linode
    • Upcloud
    • Oracle
    • OVH
    • Digital Ocean
    • Linode
    • Upcloud
    • Oracle
    • OVH
  • Product
    • Plesk Features
    • Plesk Editions
    • What’s new
    • Pricing
    • Roadmap
    • Lifecycle Policy
    • Extensions Catalogue
  • Pricing
  • Extensions
    Featured Extensions
    • SocialBee
    • WP Toolkit
    • Sitejet Builder for Plesk
    • SEO Toolkit
    • Joomla! Toolkit
    • Premium Email
    • Email Security
    • SocialBee
    • WP Toolkit
    • Sitejet Builder for Plesk
    • SEO Toolkit
    • Joomla! Toolkit
    • Premium Email
    • Email Security
    Bundles and packs:
    • Business and Collaboration Edition
    • WP pack
    • Hosting pack
    • Power pack
    • Language pack
    • Business and Collaboration Edition
    • WP pack
    • Hosting pack
    • Power pack
    • Language pack

    See all Extensions

  • For Partners
    • Plesk Contributor Program
    • Plesk Partner Program
    • Affiliate program
    • Plesk University
  • Help Center
    • Documentation
    • Professional Services
    • Support
    • Contact Us
    • Wiki
    • Forum
  • Plesk 360 login
  • Free Trial
  • Pricing
  • Solutions
    • By Role
      • For Developers
      • For Content Managers
      • For Agencies
      • For IT Admins
      • For Web Hosters
    • By Infrastructure
      • Overview
      • Plesk on Amazon Web Services (AWS & Lightsail)
      • Microsoft Azure
      • Alibaba Cloud
      • Google Cloud Platform
      • Vultr
      • DigitalOcean
      • Linode
      • UpCloud
      • Oracle
      • OVH
  • Products
  • Pricing
  • Extensions
    • Featured Extensions
      • SocialBee
      • WP Toolkit
      • Sitejet Builder for Plesk
      • SEO Toolkit
      • Joomla! Toolkit
      • Premium Email
      • Email Security
    • Bundles and packs:
      • Business and Collaboration Edition
      • WP pack
      • Hosting pack
      • Power pack
      • Language pack
      • See all Extensions
  • For Partners
    • Plesk Contributor Program
    • Plesk Partner Program
    • Affiliate Program
    • Plesk University
  • Help Center
    • Documentation
    • Professional Services
    • Support
    • Contact Us
    • Wiki
    • Forum
  • Plesk 360 login
  • Free Trial
  • Pricing
  • Solutions
    • By Role
      • For Developers
      • For Content Managers
      • For Agencies
      • For IT Admins
      • For Web Hosters
    • By Infrastructure
      • Overview
      • Plesk on Amazon Web Services (AWS & Lightsail)
      • Microsoft Azure
      • Alibaba Cloud
      • Google Cloud Platform
      • Vultr
      • DigitalOcean
      • Linode
      • UpCloud
      • Oracle
      • OVH
  • Products
  • Pricing
  • Extensions
    • Featured Extensions
      • SocialBee
      • WP Toolkit
      • Sitejet Builder for Plesk
      • SEO Toolkit
      • Joomla! Toolkit
      • Premium Email
      • Email Security
    • Bundles and packs:
      • Business and Collaboration Edition
      • WP pack
      • Hosting pack
      • Power pack
      • Language pack
      • See all Extensions
  • For Partners
    • Plesk Contributor Program
    • Plesk Partner Program
    • Affiliate Program
    • Plesk University
  • Help Center
    • Documentation
    • Professional Services
    • Support
    • Contact Us
    • Wiki
    • Forum
  • Plesk 360 login
  • Free Trial
Plesk 360 login
Free Trial

Knowledge Base

Unable to install or access Imunify360 after the Imunify360 Extension was installed, the page is constantly reloading and refreshing on its own

 
applications extensionscentosdebugdeploymentfirewall

Symptoms

  • Unable to install or access Imunify360 after the Imunify360 Extension was installed, the page is constantly reloading and refreshing on its own

  • The following error can be found in /var/log/i360deploy.log:

    Installation daemon created pid file /usr/local/psa/var/modules/imunify360/installation.pid Installation daemon forked first time Installation daemon forked second time Installation daemon initialized Starting i360deploy.sh
    [2023-10-07 11:27:15] Checking for an update to i360deploy.sh
    [2023-10-07 11:27:15] Downloading i360deploy.sh.repo_version (please wait)
    [2023-10-07 11:27:16] i360deploy.sh is already the latest version (2.82) - continuing Detecting ostype... centos In a few moments the script will install latest imunify360-firewall package (w/dependencies)... (Ctrl-C to cancel)
    [2023-10-07 11:27:25] Failed to get package version

  • The following error can be found in the Plesk debug log:

    [2023-10-07 12:12:25.694] 2319039:65212f09a4e02 DEBUG [util_exec] [212f5c49c2b1a43ea68f0983e19b86c8-0] Starting: filemng root list files /usr/local/psa/var/modules/imunify360/tmp-executeWxAaUh --in-bytes --allow-root, stdin:
    [2023-10-07 12:12:25.695] 2319023:65212f0996444 DEBUG [extension/imunify360] [65212f09a7327] Finished in 0.01018s, Error code: 1, stdout: execute.py: execve failed for /usr/local/psa/admin/sbin/modules//imunify360/execute.py: No such file or directory
    System error 2: No such file or directory
    , stderr: execute.py: execve failed for /usr/local/psa/admin/sbin/modules//imunify360/execute.py: No such file or directory
    System error 2: No such file or directory

  • The following error occurs when executing the deployment script /usr/local/psa/admin/sbin/modules/imunify360/i360deploy.sh manually:

    # /usr/local/psa/admin/sbin/modules/imunify360/i360deploy.sh
    Checking for an update to i360deploy.sh
    Downloading i360deploy.sh.repo_version (please wait)
    New version (2.82) of i360deploy.sh detected
    Do you want to run i360deploy.sh 2.82 now (y/n) ?
    y
    OK, executing i360deploy.sh.repo_version
    Download of i360deploy.sh 2.82 successful
    Run /usr/local/psa/admin/sbin/modules/imunify360/i360deploy.sh
    Skipping check version
    Detecting ostype... centos
    In a few moments the script will install latest imunify360-firewall package (w/dependencies)... (Ctrl-C to cancel)
    [2023-10-07 12:15:58] Failed to get package version

  • Repository error occurs when executing package update or repository reload, e.g.:

    # yum update
    ...
    Errors during downloading metadata for repository 'mariadb-main':
    - Status code: 404 for https://dlm.mariadb.com/repo/mariadb-server/10.7/yum/rhel/8/x86_64/repodata/e3833871afca2d811714f593ca811a49aa164403fe90dce8fa162127d4accbaa-updateinfo.xml.gz 
    - Status code: 404 for https://dlm.mariadb.com/repo/mariadb-server/10.7/yum/rhel/8/x86_64/repodata/87f4cced936ba0b45379e14a9a76e20837bdffcfff567065bc344e9af1fb6e4c-filelists.xml.gz 
    - Status code: 404 for https://dlm.mariadb.com/repo/mariadb-server/10.7/yum/rhel/8/x86_64/repodata/222709914d36d4a0fd607616111adc273a0822b3d990597747cb4aac88c80396-primary.xml.gz 
    Error: Failed to download metadata for repo 'mariadb-main': Yum repo downloading error: Downloading error(s): repodata/87f4cced936ba0b45379e14a9a76e20837bdffcfff567065bc344e9af1fb6e4c-filelists.xml.gz - Cannot download, all mirrors were already tried without success; repodata/e3833871afca…

Tweet
Share
Share
Email
0 Shares
Read the full article
Related Posts

Debugging in WordPress Explained

Read More »

Recommended OSs for Plesk

Read More »

WordPress Firewall – Why Do You Need One?

Read More »
Knowledge Base

Advanced Monitoring does not work: Panel plugin not found: graph

Read More »

Imunify360 is not functioning in Plesk: Imunify agent is not running Follow the troubleshooting guide or contact support

Read More »

Apache cannot be started if ModSecurity is enabled: failed to load IPs from: /etc/asl/whitelist

Read More »

Unable to clone instance or apply SmartUpdates on WP Toolkit in Plesk: Smart Update was unable to correctly clone your website for further analysis

Read More »

Hosting Wiki

  • Server Redundancy
  • AMP
  • Bare Metal Server
  • Oracle VM Server
  • Server Virtualization Software
  • Windows Server
  • Linux
  • Plesk
  • Web Server
  • DNS Server
  • Firewall
  • HTTP
X-twitter Linkedin Youtube Reddit Github
  • Product
  • Login
  • Pricing
  • Editions
  • For Partners
  • Partner Program
  • Contributor Program
  • Affiliate Program
  • Plesk University
  • Company
  • Blog
  • Careers
  • Events
  • About Plesk
  • Our Brand
  • Resources
  • User and Admin guides
  • Help Center
  • Migrate to Plesk
  • Contact Us
  • Hosting Wiki
  • Forum
  • Legal
  • Legal
  • Privacy Policy
  • Imprint

© 2025 WebPros International GmbH

Part of the WebPros®  Family