Some actions fail in Plesk UI: Unable to start C:Program Files (x86)Pleskadminbinfilemng

Symptoms

• Uploading a certificate via Domains > example.com > SSL/TLS Certificates or opening Domains > example.com > File Manager fails with:

  filemng failed: plesk_exec_with_response("C:Program Files (x86)Pleskadminbinfilemng" root --temp-file "--destination=C:Program Files (x86)Plesktmp") failed: Unable to execute plesk_exec_with_response: The operation completed successfully. (Error code 0) at Unable to start ("C:Program Files (x86)Pleskadminbinfilemng" root --temp-file "--destination=C:Program Files (x86)Plesktmp")

• Creating a new domain/subscription fails:

  phpcfg failed: plesk_exec_with_response(D:Pleskadminbinphpcfg --set-site-php-ini-settings "--path=D:Inetpubvhostsexample.comhttpdocs") failed: Unable to execute plesk_exec_with_response: The operation completed successfully. (Error code 0) at Unable to start (D:Pleskadminbinphpcfg --set-site-php-ini-settings "--path=D:Inetpubvhostsexample.comhttpdocs")<br> at (PipeServer::ServerThread::ProcessClient::executeChildProcess line 300)<br> at Plesk impersonation(PipeServer::ServerThread::simpleRunAs line 689)<br> at (RunTime::PipeClient::readMessage line 117)<br> at Unable to call readMessage()(RunTime::PipeClient::readMessage line 122)<br> at (zif_plesk_exec_with_response line 1148)

Cause

The binary from the error message - %plesk_bin%filemng.exe or %plesk_bin%phpcfg.exe - is missing or corrupted.

Resolution

1. Log in to Plesk.

2. Go to Tools & Settings > Updates and install the latest updates. The binary %plesk_bin%filemng.exe will be reinstalled.

3. If does not help or if there are no updates availalbe, unpack the package plesk-backend.msi from C:ParallelsInstaller...PLESK-WIN_XX.X.XXdist-windows or C:ProgramDataPleskInstaller...PLESK-WIN_XX.X.XXdist-windows and put the binary from it to %plesk_bin%, for example:

   C:> msiexec /a C:ProgramDataPleskInstallercachepoolreleasePLESK-WIN_18.0.38_7167dist-windowsplesk-backend.msi /qb TARGETDIR=C:tempMSI

   Note: the package with the binary will be unpacked to C:tempMSI