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Knowledge Base

Scheduled tasks do not start automatically on Plesk for Linux server

 
backupcentoscloudlinuxcrondebian

Symptoms

  • On a Plesk for Linux server, scheduled tasks do not start automatically, including scheduled backup, statistics tasks or SSL certificate renewal.

  • If a scheduled task is started manually from Plesk, it works correctly.

Cause

cron service is stopped on the server:

# systemctl status cron.service | grep "Active:"
Active: inactive (dead) since Thu 2019-10-17 13:17:27 +07; 1s ago

Resolution

  1. Connect to the server using SSH.

  2. Enable and start cron:

    • On CentOS/RHEL/CloudLinux:

      # systemctl enable crond
      # systemctl start crond

    • On Debian and Ubuntu:

      # systemctl enable cron
      # systemctl start cron

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