Plesk updates are not available when custom update source is used

Symptoms

• Plesk updates are not available although they have been released according to Plesk Release Notes:

  • The options Install or Upgrade Product and Update Components are grayed out in Tools & Settings > Updates.

    

  • When updating via a command-line interface, Plesk Installer reports:

    You already have the latest version of product(s) and all the selected components installed. Installation will not continue.

• When Plesk Installer starts, the following warning is shown:

  WARNING: Ignored deprecated parameter in Plesk Installer's configuration file: 'SOURCE_TYPE' = 'network'

• The mirror server cannot be selected at Tools & Settings > Updates > Updates source and installation settings:

  

Cause

A custom source for Plesk updates is configured in the file /root/.autoinstallerrc:

# grep SOURCE /root/.autoinstallerrc
SOURCE="http://plesk-mirror.example.com"

This source has not been updated, therefore no updates are available.

Resolution

1. Connect to the Plesk server via SSH.

2. Rename the file with a custom repository:

   # mv /root/.autoinstallerrc /root/.autoinstallerrc.bak

3. Stop Plesk Installer process:

   # plesk installer stop

4. Update Plesk.