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Knowledge Base

Plesk Installer fails: The installation of the package ‘aspnetcoremodule’ failed with code 1603

 
control panelfeaturesgohostinginstallation upgrade

Symptoms

When updating Plesk, the operation fails with the error message:

Upgrading Microsoft ASP.NET Core Module...
Failed to install 'C:ProgramDataPleskInstallercacheASPNETCORE-WINthirdparty-windowsaspnetcoremodule_x64_en_12.2.19169.msi': Fatal error during installation. (Error code 1603)

ERROR: The installation of the package 'aspnetcoremodule' failed with code 1603. (upgrade: Upgrading Microsoft ASP.NET Core Module...)

Cause

Unclear.

Resolution

  1. Connect to the Plesk server via RDP.

  2. Go to Windows Start > All Programs > Windows System > Control Panel > Programs and Features.

  3. Uninstall the following components:

    • Microsoft ASP.NET Core Module

    • Microsoft ASP.NET Core Module V2

  4. Restart the server.

  5. Once the server is started, launch Plesk Installer and finish the update.

    Note: In Plesk Installer, select Microsoft ASP.NET Core (under Microsoft ASP.NET Core hosting features) to install it back.

     

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