Knowledge Base

ModSecurity audit.log file is not rotated for domain in Plesk

Symptoms

ModSecurity audit.log file is not rotated for example.com domain in Plesk > Domains > example.com > Logs > Manage log files.
The Log rotation option is enabled in Domains > example.com > Logs > Log rotation.
Plesk daily maintenance task executed properly on the server, at the configured time and without errors.

Cause

Incorrect permissions for the C:Program Files (x86)PleskModSecurityvhostsdomain_GUIDlogs folder and C:Program Files (x86)PleskModSecurityvhostsdomain_GUIDlogsaudit.log file.

Resolution

Log into the server via RDP.
Open reconfigurator.exe file in %plesk_dir%adminbin directory.
Press Repair Plesk installation:
Select the Plesk Server Accounts, Plesk File Security and Plesk Virtual Hosts Security options and press the Check button:

Manual Solution

Log into the server via RDP.
Start a command prompt as an Administrator.
Run the command below to get domain GUID:
C:> plesk db -Ne "select guid from domains where name='example.com'"

Note: in the command above replace example.com with the name of the required domain
Open %plesk_dir%ModSecurityvhostsdomain_GUID directory.
Note: in the path above replace domain_GUID using the output of the command from step №3.
Right-click logs directory > Properties > Security > Advanced > Permissions and set the same permissions as in the following screenshot:
Open the logs folder within the same directory, right-click audit.log file > Properties > Security > Advanced > Permissions set the permissions as below:

Note: in the examples above instead of IWPG_johndoe should be the system user of the affected subscriptions.