Skip to content
  • Solutions
    By Role
    • For Developers
    • For Content Managers
    • For Agencies
    • For IT Admins
    • For Web Hosters
    • For Developers
    • For Content Managers
    • For Agencies
    • For IT Admins
    • For Web Hosters
    By Infrastructure
    • Overview
    • AWS
    • Microsoft Azure
    • Alibaba Cloud
    • Google Cloud Platform
    • Vultr
    • Overview
    • AWS
    • Microsoft Azure
    • Alibaba Cloud
    • Google Cloud Platform
    • Vultr
    • Digital Ocean
    • Linode
    • Upcloud
    • Oracle
    • OVH
    • Digital Ocean
    • Linode
    • Upcloud
    • Oracle
    • OVH
  • Product
    • Plesk Features
    • Plesk Editions
    • What’s new
    • Pricing
    • Roadmap
    • Lifecycle Policy
    • Extensions Catalogue
  • Pricing
  • Extensions
    Featured Extensions
    • SocialBee
    • WP Toolkit
    • WP Guardian
    • Sitejet Builder for Plesk
    • SEO Toolkit
    • Premium Email
    • Email Security
    • SocialBee
    • WP Toolkit
    • WP Guardian
    • Sitejet Builder for Plesk
    • SEO Toolkit
    • Premium Email
    • Email Security
    Bundles and packs:
    • Business and Collaboration Edition
    • WP pack
    • Hosting pack
    • Power pack
    • Language pack
    • Business and Collaboration Edition
    • WP pack
    • Hosting pack
    • Power pack
    • Language pack

    See all Extensions

  • For Partners
    • Plesk Contributor Program
    • Plesk Partner Program
    • Affiliate program
    • Plesk University
  • Help Center
    • Documentation
    • Professional Services
    • Support
    • Contact Us
    • Wiki
    • Forum
  • Plesk 360 login
  • Free Trial
  • Pricing
  • Solutions
    • By Role
      • For Developers
      • For Content Managers
      • For Agencies
      • For IT Admins
      • For Web Hosters
    • By Infrastructure
      • Overview
      • Plesk on Amazon Web Services (AWS & Lightsail)
      • Microsoft Azure
      • Alibaba Cloud
      • Google Cloud Platform
      • Vultr
      • DigitalOcean
      • Linode
      • UpCloud
      • Oracle
      • OVH
  • Products
  • Pricing
  • Extensions
    • Featured Extensions
      • SocialBee
      • WP Toolkit
      • Sitejet Builder for Plesk
      • SEO Toolkit
      • WP Guardian
      • Premium Email
      • Email Security
    • Bundles and packs:
      • Business and Collaboration Edition
      • WP pack
      • Hosting pack
      • Power pack
      • Language pack
      • See all Extensions
  • For Partners
    • Plesk Contributor Program
    • Plesk Partner Program
    • Affiliate Program
    • Plesk University
  • Help Center
    • Documentation
    • Professional Services
    • Support
    • Contact Us
    • Wiki
    • Forum
  • Plesk 360 login
  • Free Trial
  • Pricing
  • Solutions
    • By Role
      • For Developers
      • For Content Managers
      • For Agencies
      • For IT Admins
      • For Web Hosters
    • By Infrastructure
      • Overview
      • Plesk on Amazon Web Services (AWS & Lightsail)
      • Microsoft Azure
      • Alibaba Cloud
      • Google Cloud Platform
      • Vultr
      • DigitalOcean
      • Linode
      • UpCloud
      • Oracle
      • OVH
  • Products
  • Pricing
  • Extensions
    • Featured Extensions
      • SocialBee
      • WP Toolkit
      • Sitejet Builder for Plesk
      • SEO Toolkit
      • WP Guardian
      • Premium Email
      • Email Security
    • Bundles and packs:
      • Business and Collaboration Edition
      • WP pack
      • Hosting pack
      • Power pack
      • Language pack
      • See all Extensions
  • For Partners
    • Plesk Contributor Program
    • Plesk Partner Program
    • Affiliate Program
    • Plesk University
  • Help Center
    • Documentation
    • Professional Services
    • Support
    • Contact Us
    • Wiki
    • Forum
  • Plesk 360 login
  • Free Trial
Plesk 360 login
Free Trial

Knowledge Base

[FIXED BUG] Plesk backup finishes with the warning in Plesk Obsidian: Skin with name heavy-metal was not found on filesystem.

 
backupbackup restore migrationinstall pleskobsidianplesk backup

Symptoms

Plesk backup finishes with the warning message in Plesk Obsidian:

Warning: server "server"
Unable to dump theme skin [Error in execute 'branding_theme' ' --pack -name heavy-metal -destination "C:Program Files (x86)ParallelsPleskPrivateTemppmm-tsd-dts-dest-b3d187e64a7541c79666ec0e17515cb7"': Skin with name heavy-metal was not found on filesystem.

Cause

Product issue:

  • #PPPM-10883 "It is now possible to create a backup without a warning if a folder that contained a custom branding theme was removed."
    Fixed in:

    • Plesk Obsidian 25 September 2019 (fixed as PPP-43734)

Resolution

Please consider updating your server:

  • How to install Plesk updates

Workaround

If update is not possible for some reason you may try the following

workaround

The warning can be safely ignored.

Read the full article
Related Posts

Plesk Obsidian 18.0.62 is now available

Read More »

Plesk Obsidian 18.0.61 Release

Read More »

You Are Always Safe When You Have an Up-To-Date Plesk Backup

Read More »
Knowledge Base

[FIXED BUG] Plesk backup finishes with the warning in Plesk Obsidian: Unable to get attributes of the file …modulesgrafanagrafanadatalogsm.log

Read More »

Plesk Backup Manager warning: Some of the files in the remote storage are not shown in the list

Read More »

Scheduled backups fails since update to Plesk Obsidian 18.0.47: expected str, bytes or os.PathLike object, not int

Read More »

Backups fail after the update to Plesk Obsidian 18.0.47: The backup process failed: can’t concat str to bytes

Read More »

Hosting Wiki

  • Server Redundancy
  • AMP
  • Bare Metal Server
  • Backup
  • Oracle VM Server
  • Server Virtualization Software
  • Windows Server
  • Plesk
  • Web Server
  • DNS Server
X-twitter Linkedin Youtube Reddit Github
  • Product
  • Login
  • Pricing
  • Editions
  • For Partners
  • Partner Program
  • Contributor Program
  • Affiliate Program
  • Plesk University
  • Company
  • Blog
  • Careers
  • Events
  • About Plesk
  • Our Brand
  • Resources
  • User and Admin guides
  • Help Center
  • Migrate to Plesk
  • Contact Us
  • Hosting Wiki
  • Forum
  • Legal
  • Legal
  • Privacy Policy
  • Imprint

© 2025 WebPros International GmbH

Part of the WebPros®  Family