Symptoms
Plesk backup finishes with the warning message in Plesk Obsidian:
Not all the data from C:Program Files (x86)ParallelsPlesk/var/modules/grafana/ was backed up successfully:
Unable to get attributes of the file C:Program Files (x86)ParallelsPleskvarmodulesgrafanagrafanadatagrafana.db: (32) The process cannot access the file because it is being used by another process.
The file will not be archived.
Unable to get attributes of the file C:Program Files (x86)ParallelsPleskvarmodulesgrafanagrafanadataloggrafana.log: (32) The process cannot access the file because it is being used by another process.
The file will not be archived.
Unable to get attributes of the file C:Program Files (x86)ParallelsPleskvarmodulesgrafanagrafanadatalogsm.log: (32) The process cannot access the file because it is being used by another process.
The file will not be archived.
Unable to get attributes of the file C:Program Files (x86)ParallelsPleskvarmodulesgrafanagrafanadatalogsm_err.log: (32) The process cannot access the file because it is being used by another process.
The file will not be archived.
Cause
Product issue:
-
#PPPM-10885 "Plesk now backs up unassailable log files without warning messages."
Fixed in:- Plesk Obsidian 23 June 2020 (Windows)
Resolution
Workaround
If update is not possible for some reason you may try the following
workaround
The warning can be safely ignored.