Deploying Git Repository task hangs in Plesk: Deploying files

Symptoms

• Deploying Git Repository task is stuck:

  Deploying files to example.com

• Windows Task Manager does not show any activity for Git processes.

Cause

Git task hanged.

Resolution

1. Connect to the server via RDP.

2. Create Plesk database backup:

   C:>plesk db dump psa > C:psa.sql

3. Access Plesk database:

   C:>plesk db

4. Find the ID of the stuck process:

   mysql> SELECT id,type,status,finishTime FROM longtasks WHERE status <> 'done';
   +----+-----------------------------+--------+---------------------+
   | id | type | status | finishTime |
   +----+-----------------------------+--------+---------------------+
   | 56 | ext-git-taskcreate | started | 0000-00-00 00:00:00 |
   +----+-----------------------------+--------+---------------------+

5. Delete the task from longtasks table using its id found during previous step:

   mysql> DELETE FROM longtasks WHERE id=56;
   Query OK, 1 row affected (0.00 sec)

6. Delete entries from longtaskparams table with task_id same as id from the previous step:

   mysql> DELETE FROM longtaskparams WHERE task_id=56;
   Query OK, 6 rows affected (0.00 sec)

7. Kill Git tasks using Windows Task Manager.

8. Add the Git Repository again in Plesk.