Symptoms
-
Log rotation doesn't rotate logs, resulting in no compressed
.gzfiles being created. -
Forcing log rotation for specific domain results in error
# /usr/local/psa/logrotate/sbin/logrotate -v -f /usr/local/psa/etc/logrotate.d/example.com
(...)
considering log /var/www/vhosts/system/example.com/logs/access_log.processed log /var/www/vhosts/system/example.com/logs/access_log.processed has multiple (2) hard links. Rotation of files with multiple hard links is not allowed for /var/www/vhosts/system/example.com/logs/*.processed -- skipping.
(...)
Cause
Product issues:
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#PPPM-13562 "Fixed the issue where log rotation failed for files with two or more hard links."
Fixed in:- Plesk Obsidian 18.0.60 02 April 2024 (Linux)
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#PPPM-13473 "Log rotation now works correctly after updating to Plesk Obsidian 18.0.42."
Fixed in:- Plesk Obsidian 18.0.43 12 April 2022 (Linux)
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#PPPM-13519 "Log rotation now works correctly after updating to Plesk Obsidian 18.0.43 even if /usr/local/psa/etc/logrotate.conf was customized."
Fixed in:- Plesk Obsidian 18.0.44 24 May 2022 (Linux)
Resolution
Workaround
If update is not possible for some reason you may try the following
workaround
Please consider updating your server:
Or:
If update is not possible for some reason, you may try the following
It is possible to use the sed command to add allowhardlink option to all logrotate config files.
-
Connect to the Plesk server via SSH.
-
Use the following command to apply the option to all logrotate configuration files:
# sed -i '/copytruncate/a allowhardlink' /usr/local/psa/etc/logrotate.d/*
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Force rotation:
To rotate logs for a single domain:
# /usr/local/psa/admin/sbin/statistics --calculate-one --domain-name=example.com
To rotate logs for all domains:
# /usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/DailyMaintainance/script.php -f ExecuteStatistics