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Knowledge Base

Retrieving Licenses

 
managing licensespartner central user guideemailinterfaceoffers

After you have purchased a license, the new license appears in the list
on the Manage Licenses tab.

To use the product, you need to retrieve the purchased license and
install it in your product.

Depending on the type of activation supported by your product, you can
choose different methods of license retrieval.

Partner Central provides the following methods of license retrieval:

  • Show Activation Code. Choose this option to display the
    activation code for your product in a pop-up window. To activate the
    product, enter this code in the license activation dialog in your
    product’s user interface.

    Use this option if the product supports activation codes.

  • Download License. Choose this option to download the XML file
    with the license to your computer. This file is used to install the
    license in the product.

    Use this option in the following cases:

    • The product does not support activation codes. In this case, the
      product offers the functionality to install a license from an XML
      file.
    • The product cannot connect to Plesk licensing servers to verify
      the activation code.
  • Send by Email. Choose this option to send both the activation
    code and the XML file with the license to the specified email
    address. By default, Partner Central uses the email address specified
    in your contact details.

Note: When you download a license, you might be prompted to select the
version of the license. The license version is used when different
versions of a product require different versions of licenses.

To retrieve one or more licenses:

  1. Go to the Manage Licenses tab and select the licenses you want to
    retrieve. To display specific licenses, you can filter the list of
    all licenses using a search query.

    To select all licenses in the list, select the checkbox in the table
    header.

  2. In the menu, click Retrieve License and select how you would like
    to retrieve the licenses.

Alternatively, you can retrieve a single license on the license
properties screen:

  1. Go to the Manage Licenses tab and click the license number in the
    list of licenses.

    License properties screen opens.

  2. In the menu, click Retrieve License and select how you would like
    to retrieve the license.

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