After New Year, I was sitting in an airport cafe far from home and work, waiting to board. Suddenly, my meditative state of mind was interrupted by two IT-looking guys who, I guess because of my branded hoodie and backpack, asked me if I worked for Plesk. So naturally we got to talking and it turned out that they worked in a small firm using Plesk to manage web projects. As I was the first company employee they had encountered, I ended up listening to their piled-up claims against Plesk.
The same old excuses
It was clear they used an outdated version – Plesk 17.0 on a CentOS server. And their argument for this was the same old “If it’s not broke, don’t fix it”. They bought, launched, configured, and started using. They feared the latest version carried unnecessary problems as new products offer not only new functions, but also new bugs. Because of this, some don’t take the risk. Others don’t know how to update Plesk properly; and others have no clue that new versions are available.
Mind you, I can understand these reasons for not updating, however, they don’t outweigh the advantages of using the latest product versions. Luckily there was still plenty of time until my boarding announcement, so I started argument by going through their complaints.
Reason #1: Better Backup Storage
It’s essential for them to have a stable, reliable backup system to work on their web projects. The guys mentioned using a remote FTP server for this, however, it was unstable and they sometimes had issues during backing up or restoration. FTP server service and maintenance also required extra resources. So, I prepared my first argument – that with the latest Plesk, they could use cloud storage for backups.
Not just any cloud providers either, but industry giants like Amazon, Google, Microsoft, or even DigitalOcean. They tick off important criteria like security, redundancy, affordability and flexibility. They can easily set up scheduled backups and store them at one time in Google Drive and at another in Amazon S3. So they no longer need to spend resources on their FTP server for storing backups. However, the guys still shook their heads so I went on to my next reason.
Reason #2: Improved Website and Server Performance
“Do you find your websites’ performance important?” I asked, “And what are you currently doing to speed things up?” The guys eagerly explained how they spend all their working hours on that. Tinkering with the server via CLI, picking the required parameters, testing various caching-speeding plugins, and so on. They were really impressed when I told them that they could turn on effective nginx caching in Plesk with just one click and fine-tune. “And if that’s not enough”, I told them, “visit our Extensions Catalog and install Speed Kit – a complete solution for speeding up websites.”
Reason #3: Finding the important bearded owl
I had to talk about Plesk’s new best friend: the Advisor. The intelligent Adviser-owl recommends ways to improve performance of your Plesk server, without being annoying. Once you achieve all-round security, you level up to the bearded owl. The other party was so interested I had to open the laptop with my own Plesk server so they could see.
Reason #4: The Self-Repairing Feature
To further prove how the latest Plesk outshines their outdated version, I revealed the new self-repairing feature. This lets you repair Plesk by yourself right from a browser window, without having to connect to the server via SSH. Handy if you don’t have SSH access. And there’s the long-awaited process list that helps identify and manage the processes consuming the most system resources. So, before going to Plesk Support, you can launch Repair Kit to perhaps fix an issue yourself.
Reason #5: You’re always up-to-date
Another thing – if their projects grew, sooner or later they would need new, high-demand features, solutions, and technologies. Serious updates of third-party components are always implemented in the latest versions of Plesk on a clean OS. Operating systems on which Plesk is installed also have their own life cycles. So older OS versions stop supporting Plesk over time, as well as outdated versions of third-party components.
Our conversation had become a one-man show, with the guys listening attentively. It was time to finish on a high. So I said that Plesk wants all users to get the best out of the product. From increased reliability to security innovations and implementation of new demanded features. For this to happen, we occasionally stop supporting old Plesk versions.
Lastly – there’s nothing complicated to update Plesk. And once you do, you get access to all the cool, new features our team worked so hard to roll out.
Reason #6: All the latest features and more
I asked if they had seen how powerful and convenient the new WP Toolkit became. And SSL – which offers access to kickass features like “Keep domain secured” HSTS management. Our community, documentation, and support will always help you update and explore new opportunities. Moreover, according to our technical support data, the update from versions 17.0 and 17.5 to 17.8 goes very smoothly and Support requests are very rare.
Finally, I said, “if I was not persuasive enough, trust your peers – the Plesk server-owners. Because 41% of all Plesk Onyx 17.0 and 17.5 instances have already updated by their owners to version 17.8. Also, there are currently 61% of all Plesk servers on Plesk Onyx 17.8. Also, 80% of all new installations are Plesk Onyx 17.8.”
I could see that my recent acquaintances were satisfied and ready to update their server as we said goodbye and went towards our gates. I hope I can persuade you too that using the latest Plesk versions is the right choice for your business.
Great article Igor! I wonder why they didn’t set up automatic updates for Plesk? In 5 years I’ve been using Plesk, there hasn’t been any issue with automatic updates.
We are going to implement this feature very soon! Stay tuned 🙂
I can totally relate to these guys I’ve been using Plesk for over 10 years and the practice back then was to simply not touch a working system with updates if it was already working. We are on version 17. Should we go to version 17.5 or 17.8? I see the system suddenly saying it will update in 5 days time?!
Hey Justin, that is correct, there will be an auto-update from 17.0 and 17.5 to 17.8 shortly. Reasons, impacts and rollout of the auto-update is further explained in this article. We also have a discussion open in our forum. Hope this helps!