Knowledge Base

Unable to choose language in Plesk. Only English is available

One only English language is available in Plesk interface in spite of purchased additional language pack.
The following can be found in C:ParallelsInstallerautoinstaller3.log

[2020-05-07 21:03:30.276281] Registering locales...
[2020-05-07 21:03:30.824719] Package action: Execute, package: plesk-l10n, exec time: 0 sec. desc: "program='[PLESK_INSTALLDIR]adminenginephp.exe'," "command-line='C:Program Files (x86)Pleskadminplibscriptsadd-locales.php'," "working-dir=''," "context=''," "arch=''", output='~empty'
[2020-05-07 21:03:30.824719] C:Program Files (x86)Pleskadminenginephp.exe "C:Program Files (x86)Pleskadminplibscriptsadd-locales.php" failed with error 255(0x000000ff). Output:
Sub-action 'Execute' failed with error code: 255(0x000000ff)

Installed locales are not properly registered.

Connect to the server via RDP
Launch locale installer in command line to register these:

C:> plesk php "C:Program Files (x86)Pleskadminplibscriptsadd-locales.php"