Symptoms
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All websites hosted in Plesk are not accessible.
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The Apache web server fails to start with the following error message in the system logfile:
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on CentOS/RHEL-based distributions:
# grep "Cannot access directory" /var/log/messages
(2)No such file or directory: AH02291: Cannot access directory '/etc/httpd/logs/' for main error log -
on Debian/Ubuntu-based distributions:
# grep "Cannot access directory" /var/log/syslog
(2)No such file or directory: AH02291: Cannot access directory '/var/log/apache2/' for main error log
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Cause
The Apache directory for logfiles is missing.
Resolution
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Connect to the Plesk server via SSH.
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Create the missing Apache directory and set required permissions:
# mkdir /etc/httpd/logs
# mkdir /var/log/httpd
# chown root:root /var/log/httpd
# chmod 700 /var/log/httpd
# ln --symbolic /var/log/httpd /etc/httpd/logs -
Start the Apache service:
# service httpd start
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Connect to the Plesk server via SSH.
-
Create the missing Apache directory and set required permissions:
# mkdir /var/log/apache2
# chmod 750 /var/log/apache2
# chown root:adm /var/log/apache2 -
Start the Apache service:
# service apache2 start
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