Unable to create subdomain in Plesk:
A member could not be added to or removed from the local group because the member does not exist. (Error code 1387) at Unable to add the member (IWPD_1(johndoe)) to the group (IWPG_johndoe)
Repairing domain via command line with
plesk repair webcommand fails with the same error message.
IWPD_1(johndoe) is missing on the server.
johndoe should be replace with the corresponding username from the error message.
Connect to the server via RDP.
Open "Local Users and Groups" utility using the following CMD command:
Right-click on the Users folder and select "New User..." option to add new user.
Add missing user with the following options:
- User name: IWPD_1(johndoe)
- Description: Plesk IIS Worker Process Identity Account
- Unselect: User must change password at next logon option
- Select: User cannot change password and Password never expires options
Right-click on the added user and select "Properties" option.
Navigate to "Member Of" tab and press "Add..." to add psacln and IWPG_johndoe groups:
Regenerate website configuration:
plesk repair web example.com