Skip to content

Register now for our Web Enablement Ecosystem webinar!

  • Contact us: +34 944 58 06 58
  • Plesk Partner Program
  • Plesk Lifecycle Policy
  • Blog
  • Contact us
  • Plesk 360
  • Contact us: +34 944 58 06 58
  • Plesk Partner Program
  • Plesk Lifecycle Policy
  • Blog
  • Contact us
  • Plesk 360
  • Solutions
    By Role
    • Developers
    • Content Managers
    • Digital Agencies
    • IT Admins
    • Web Hosters
    • Hyperscalers
    • Developers
    • Content Managers
    • Digital Agencies
    • IT Admins
    • Web Hosters
    • Hyperscalers
    By Edition
    • Web Admin Edition
    • Web Pro Edition
    • Web Host Edition
    • Business & Collaboration
    • Plesk WP Edition
    • Web Admin Edition
    • Web Pro Edition
    • Web Host Edition
    • Business & Collaboration
    • Plesk WP Edition
    By Cloud
    • Amazon Web Services
    • Microsoft Azure
    • Alibaba Cloud
    • GCP Marketplace
    • Vultr
    • DigitalOcean
    • Linode
    • UpCloud
    • Amazon Web Services
    • Microsoft Azure
    • Alibaba Cloud
    • GCP Marketplace
    • Vultr
    • DigitalOcean
    • Linode
    • UpCloud
    Partner Program
    Exclusive discounts, benefits and exposure to take your business to the next level
    Become a partner
    • By Role
      • Developers
      • Content Managers
      • Digital Agencies
      • IT Admins
      • Web Hosters
      • Hyperscalers
    • By Edition
      • Web Admin Edition
      • Web Pro Edition
      • Web Host Edition
      • Business & Collaboration
      • WP Edition
    • By Cloud
      • Amazon Web Services
      • Microsoft Azure
      • Alibaba Cloud
      • GCP Marketplace
      • Vultr
      • DigitalOcean
      • Linode
      • UpCloud
    • Partner Program
      • Partner Program
  • Product
    Explore Features
    • Everyone
    • Admins & Web Hosters
    • Developers
    • Designers & Agencies
    • Plesk Features
    • Everyone
    • Admins & Web Hosters
    • Developers
    • Designers & Agencies
    • Plesk Features
    Key Topics
    • SocialBee
    • WP Toolkit
    • Sitejet Builder
    • SEO Toolkit
    • Joomla! Toolkit
    • Plesk Premium Email
    • Plesk Email Security
    • SocialBee
    • WP Toolkit
    • Sitejet Builder
    • SEO Toolkit
    • Joomla! Toolkit
    • Plesk Premium Email
    • Plesk Email Security
    Feature Packs
    • Business & Collaboration
    • WP Pack
    • Hosting Pack
    • Power Pack
    • Language Pack
    • Business & Collaboration
    • WP Pack
    • Hosting Pack
    • Power Pack
    • Language Pack
    Featured Extension
    SocialBee
    • Explore Features
      • Everyone
      • Admins & Web Hosters
      • Developers
      • Designers & Agencies
      • Plesk Features
    • Key Topics
      • SocialBee
      • WP Toolkit
      • Sitejet Builder for Plesk
      • SEO Toolkit
      • Plesk Premium Email
      • Plesk Email Security
    • Feature Packs
      • Business & Collaboration
      • WP Pack
      • Hosting Pack
      • Power Pack
      • Language Pack
    • Featured Extension
      • Extension
  • Pricing
  • Extensions
  • Help Center
  • More
    • Careers
    • Events
    • Plesk University
  • FREE TRIAL
  • Solutions
    • By Role
      • Developers
      • Content Managers
      • Digital Agencies
      • IT Admins
      • Web Hosters
      • Hyperscalers
    • By Edition
      • Web Admin Edition
      • Web Pro Edition
      • Web Host Edition
      • Business & Collaboration
      • WP Edition
    • By Cloud
      • Amazon Web Services
      • Microsoft Azure
      • Alibaba Cloud
      • GCP Marketplace
      • Vultr
      • DigitalOcean
      • Linode
      • UpCloud
    • Partner Program
      • Partner Program
  • Product
    • Explore Features
      • Everyone
      • Admins & Web Hosters
      • Developers
      • Designers & Agencies
      • Plesk Features
    • Key Topics
      • SocialBee
      • WP Toolkit
      • Sitejet Builder
      • SEO Toolkit
      • Joomla! Toolkit
      • Plesk Premium Email
      • Plesk Email Security
    • Feature Packs
      • Business & Collaboration
      • WP Pack
      • Hosting Pack
      • Power Pack
      • Language Pack
    • Featured Extension
      • SocialBee
  • Pricing
  • Extensions
  • Help center
  • More
    • Careers
    • Events
    • Plesk University
    • Blog
    • Plesk Partner Program
    • Contact Us
  • FREE TRIAL
  • Solutions
    • By Role
      • Developers
      • Content Managers
      • Digital Agencies
      • IT Admins
      • Web Hosters
      • Hyperscalers
    • By Edition
      • Web Admin Edition
      • Web Pro Edition
      • Web Host Edition
      • Business & Collaboration
      • WP Edition
    • By Cloud
      • Amazon Web Services
      • Microsoft Azure
      • Alibaba Cloud
      • GCP Marketplace
      • Vultr
      • DigitalOcean
      • Linode
      • UpCloud
    • Partner Program
      • Partner Program
  • Product
    • Explore Features
      • Everyone
      • Admins & Web Hosters
      • Developers
      • Designers & Agencies
      • Plesk Features
    • Key Topics
      • SocialBee
      • WP Toolkit
      • Sitejet Builder
      • SEO Toolkit
      • Joomla! Toolkit
      • Plesk Premium Email
      • Plesk Email Security
    • Feature Packs
      • Business & Collaboration
      • WP Pack
      • Hosting Pack
      • Power Pack
      • Language Pack
    • Featured Extension
      • SocialBee
  • Pricing
  • Extensions
  • Help center
  • More
    • Careers
    • Events
    • Plesk University
    • Blog
    • Plesk Partner Program
    • Contact Us
  • FREE TRIAL

Knowledge Base

SpamAssassin daily training doesn’t work in Plesk for Windows

 
2021databaseinstall pleskobsidianplesk for windows

Symptoms

  • SpamAssassin training doesn't work in Plesk for Windows with the following errors in %plesk_dir%adminlogsphp_error.log file:

    PleskUtilException: "C:Program Files (x86)Plesk/admin/bin/spammng" -train-messages-ham "[email protected]" "-filename=C:/Program Files (x86)/Plesk/PrivateTemp/sat10f1e19e.tmp" failed with message: Unable to train spamassasin: Learned tokens from 0 message(s) (1 message(s) examined)

    ERROR: the Bayes learn function returned an error, please re-run with -D for more information at C:Program Files (x86)PleskAdditionalSpamAssassinbinsa-learn line 509.

  • Windows Event Viewer might contain the following error message:

    Access denied for user 'sa_bayes'@'localhost' (using password: YES).

Cause

Product issue:

  • #PPPM-12579 "SpamAssassin no longer fails to learn if the autogenerated password for the sa_bayes database contains the hash character (#)."
    Fixed in:

    • Plesk Obsidian 26 January 2021 (Windows)

Resolution

Please consider updating your server:

  • How to install Plesk updates

Workaround

If update is not possible for some reason you may try the following

workaround

  1. Connect to the server via RDP.

  2. Open %plesk_dir%AdditionalSpamAssassinetcmailspamassassinv321.pre file for editing.

  3. Prepend every # character in bayes_sql_password with a backslash

    For example:

    • before

      bayes_sql_password 622#b1#F-VyD

    • after

      bayes_sql_password 622#b1#F-VyD

Tweet
Share
Share
Email
0 Shares
Read the full article
Related Posts

Plesk Obsidian 18.0.62 is now available

Read More »

Plesk Obsidian 18.0.61 Release

Read More »

Plesk with Centralized Database and Network File System

Read More »
Knowledge Base

Plesk on Windows repeatedly show errors on Event Viewer: Aborted connection – Got an error reading communication packets

Read More »

Unable to recalculate Plesk AWStats and rotate its log file: your log file must have a bad format or LogFormat parameter setup does not match this format

Read More »

Unable to Edit SPF TXT Record: Variable “$input” got invalid value

Read More »

ASP.NET or other components installed not via Plesk are not detected at Server Components menu

Read More »

Hosting Wiki

  • Server Redundancy
  • Bare Metal Server
  • SSI
  • SASS
  • Oracle VM Server
  • Server Virtualization Software
  • Windows Server
  • Plesk
  • SQL database
  • NoSQL Database
  • Web Server
  • DNS Server
  • SpamAssassin
  • SPAM

Industry
Partners

industry-partner_ALIBABA
industry-partner_GOOGLEPARTNER
industry-partner_MICROSOFT
industry-partner_REDHAT-r2
industry-partner_ALIBABA
industry-partner_AUTOMATTIC
industry-partner_AWS
industry-partner_DIGITALOCEAN
industry-partner_SCALEWAY
Follow us:
Facebook Twitter Linkedin Youtube Github

COMPANY

About Plesk
Our Brand
Legal
Careers
Impressum

PRODUCT

Pricing 
Extensions
What’s new

KNOWLEDGE BASE

Documentation
Help Center
Migrate to Plesk
Contact Us
Hosting Wiki
Preview releases

PROGRAMS

Contributor Program NEW
Partner Program
Affiliate ProgramNEW

COMMUNITY

Blog
Forums 
Plesk University

First defaul

Company

About Plesk
Our Brand
Legal
Careers
Impressum

PRODUCT

Pricing 
Extensions
What’s new

KNOWLEDGE BASE​

Documentation
Help Center
Migrate to Plesk
Contact Us
Hosting Wiki
Preview releases

PROGRAMS​

Contributor Program NEW
Partner Program
Affiliate ProgramNEW

COMMUNITY​

Blog
Forums
Plesk University

Follow us:
Facebook Twitter Linkedin Youtube Github

© 2025 WebPros International GmbH. All rights reserved. Plesk and the Plesk logo are trademarks of WebPros International GmbH.

Managed with love with Plesk WP Toolkit