Symptoms
360 Monitoring is not available with the error:
504 Gateway Time-out
In Plesk, it shows:
An unexpected error occurred
Request failed with status code 500
Cause
The issue is under investigation.
Follow the article to get further updates on the issue.
Resolution
[February 21] 17:50 UTC | 12:50 EDT
Issue is resolved, 360 Monitoring is available.
[February 21] 17:30 UTC | 12:30 EDT
Narrowed down the root of the issue and working on its fix.
[February 21] 10:00 UTC | 5:00 EDT
While the investigation is ongoing, the error was replaced with:
We're currently experiencing issues with the 360 Monitoring service and are actively working to resolve them.
We apologize for any inconvenience this may cause and appreciate your patience!
[February 20] 22:30 UTC | 17:30 EDT
We are receiving reports of issues with 360 Monitoring:
504 Bad Gateway
We will provide additional updates as soon as we can.