Symptoms
-
Migration to Plesk cannot be started:
[ERROR] Failed to perform action: Check connections
Cause: Error while checking connection settings: 'Panel Migrator failed to install RPC Agent to '203.0.113.2' server.
RPC Agent is required for communication between current server and '203.0.113.2' server
Connection to the host is not available or the migration agent is not running on the source host.
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Migration is stuck on the step "Retrieving Information from Host".
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Migration hangs with the following message in Plesk UI:
Check that specified source servers accounts are built-in Windows administrators
Cause
RPC agent that is required for migration is missing or it is run under a non-administrator user on a source server.
Resolution
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Log in to Plesk on the target server.
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Go to Tools & Settings > Migration & Transfer Manager > Start a New Migration.
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In the section Setup, select Manual migration type and download RPC Agent installation package using the link from that screen:
-
Connect to the source server via RDP and upload the file downloaded in step 3
run-panel-migrator-rpc-agent.exe
to any location, e.g.C:plesk_migrator
. -
Run the downloaded
.exe
file as Administrator on the source server. For that, right click on therun-panel-migrator-rpc-agent.exe
file and choose Run as administrator:Note: Do not close opened terminal window.
-
Restart or continue the migration on a target server.
Additional Information
Migration fails: Panel Migrator failed to connect to RPC Agent