Skip to content
  • Solutions
    By Role
    • For Developers
    • For Content Managers
    • For Agencies
    • For IT Admins
    • For Web Hosters
    • For Developers
    • For Content Managers
    • For Agencies
    • For IT Admins
    • For Web Hosters
    By Infrastructure
    • Overview
    • AWS
    • Microsoft Azure
    • Alibaba Cloud
    • Google Cloud Platform
    • Vultr
    • Overview
    • AWS
    • Microsoft Azure
    • Alibaba Cloud
    • Google Cloud Platform
    • Vultr
    • Digital Ocean
    • Linode
    • Upcloud
    • Oracle
    • OVH
    • Digital Ocean
    • Linode
    • Upcloud
    • Oracle
    • OVH
  • Product
    • Plesk Features
    • Plesk Editions
    • What’s new
    • Pricing
    • Roadmap
    • Lifecycle Policy
    • Extensions Catalogue
  • Pricing
  • Extensions
    Featured Extensions
    • SocialBee
    • WP Toolkit
    • Sitejet Builder for Plesk
    • SEO Toolkit
    • Joomla! Toolkit
    • Premium Email
    • Email Security
    • SocialBee
    • WP Toolkit
    • Sitejet Builder for Plesk
    • SEO Toolkit
    • Joomla! Toolkit
    • Premium Email
    • Email Security
    Bundles and packs:
    • Business and Collaboration Edition
    • WP pack
    • Hosting pack
    • Power pack
    • Language pack
    • Business and Collaboration Edition
    • WP pack
    • Hosting pack
    • Power pack
    • Language pack

    See all Extensions

  • For Partners
    • Plesk Contributor Program
    • Plesk Partner Program
    • Affiliate program
    • Plesk University
  • Help Center
    • Documentation
    • Professional Services
    • Support
    • Contact Us
    • Wiki
    • Forum
  • Plesk 360 login
  • Free Trial
  • Pricing
  • Solutions
    • By Role
      • For Developers
      • For Content Managers
      • For Agencies
      • For IT Admins
      • For Web Hosters
    • By Infrastructure
      • Overview
      • Plesk on Amazon Web Services (AWS & Lightsail)
      • Microsoft Azure
      • Alibaba Cloud
      • Google Cloud Platform
      • Vultr
      • DigitalOcean
      • Linode
      • UpCloud
      • Oracle
      • OVH
  • Products
  • Pricing
  • Extensions
    • Featured Extensions
      • SocialBee
      • WP Toolkit
      • Sitejet Builder for Plesk
      • SEO Toolkit
      • Joomla! Toolkit
      • Premium Email
      • Email Security
    • Bundles and packs:
      • Business and Collaboration Edition
      • WP pack
      • Hosting pack
      • Power pack
      • Language pack
      • See all Extensions
  • For Partners
    • Plesk Contributor Program
    • Plesk Partner Program
    • Affiliate Program
    • Plesk University
  • Help Center
    • Documentation
    • Professional Services
    • Support
    • Contact Us
    • Wiki
    • Forum
  • Plesk 360 login
  • Free Trial
  • Pricing
  • Solutions
    • By Role
      • For Developers
      • For Content Managers
      • For Agencies
      • For IT Admins
      • For Web Hosters
    • By Infrastructure
      • Overview
      • Plesk on Amazon Web Services (AWS & Lightsail)
      • Microsoft Azure
      • Alibaba Cloud
      • Google Cloud Platform
      • Vultr
      • DigitalOcean
      • Linode
      • UpCloud
      • Oracle
      • OVH
  • Products
  • Pricing
  • Extensions
    • Featured Extensions
      • SocialBee
      • WP Toolkit
      • Sitejet Builder for Plesk
      • SEO Toolkit
      • Joomla! Toolkit
      • Premium Email
      • Email Security
    • Bundles and packs:
      • Business and Collaboration Edition
      • WP pack
      • Hosting pack
      • Power pack
      • Language pack
      • See all Extensions
  • For Partners
    • Plesk Contributor Program
    • Plesk Partner Program
    • Affiliate Program
    • Plesk University
  • Help Center
    • Documentation
    • Professional Services
    • Support
    • Contact Us
    • Wiki
    • Forum
  • Plesk 360 login
  • Free Trial
Plesk 360 login
Free Trial

Knowledge Base

Migration from Confixx to Plesk fails: Command execution failed on the source server ‘confixx’ () with non-zero exit code

 
backup restore migrationmariadbmysqlplesk onyx 17 5 for linuxserver

Symptoms

  1. Error in Tools & Settings > Migration & Transfer Manager > List of Subscriptions > example.com > Details:

    stderr: mysqldump: Got error: 2002: Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2) when trying to connect

  2. Migration from Confixx server fails:

    Failed to perform action: Fetch data from source Confixx Cause:
    Error creating migration dump: Command execution failed on the source server 'confixx' (203.0.113.2) with non-zero exit code. command: cd /root/plesk_migrator/plesk_migrator-mfjoyglk894cagi7xh9g3ra87eqdxovf/pmm_agent; /usr/bin/perl Confixx.pl --dump-all --configuration-only --server -v 5 > dump.log 2>&1 exit code: 2 stdout: stderr: That is a critical error, migration was stopped.

Cause

MySQL service is stopped on the source server. 

Resolution

  1. Login to the source server over SSH
  2. Start MySQL service:

    # service mysqld start || service mysql start || service mariadb start

Additional information

If MySQL cannot start, find log location at /etc/my.cnf, check the log for errors and search in Knowledge Base for solution.

Tweet
Share
Share
Email
0 Shares
Read the full article
Related Posts

MariaDB vs MongoDB: Which One To Choose?

Read More »

Exploring Plesk’s Added Value Solutions So Far in 2023

Read More »

Unveiling Sitejet Builder: The Perfect Match for Your Effortless Website Creation Needs

Read More »
Knowledge Base

Migration from Plesk servers with MySQL<5.5 fails: Character set ‘utf8mb4’ is not a compiled character set – Plesk

Read More »

Migration or Site import fails: Unable to add database user: Database user name is invalid

Read More »

Unable to migrate databases with Plesk Migrator: Cannot proceed, because event scheduler is disabled (1577)

Read More »

Import or migration of MySQL databases fails in Plesk ERROR at line 1: Unknown command ‘/-‘.

Read More »

Hosting Wiki

  • Server Redundancy
  • AMP
  • Bare Metal Server
  • Backup
  • MySQL
  • Oracle VM Server
  • Server Virtualization Software
  • Windows Server
  • Linux
  • SQL
  • Plesk
  • Web Server
  • DNS Server
  • SSH
X-twitter Linkedin Youtube Reddit Github
  • Product
  • Login
  • Pricing
  • Editions
  • For Partners
  • Partner Program
  • Contributor Program
  • Affiliate Program
  • Plesk University
  • Company
  • Blog
  • Careers
  • Events
  • About Plesk
  • Our Brand
  • Resources
  • User and Admin guides
  • Help Center
  • Migrate to Plesk
  • Contact Us
  • Hosting Wiki
  • Forum
  • Legal
  • Legal
  • Privacy Policy
  • Imprint

© 2025 WebPros International GmbH

Part of the WebPros®  Family