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Knowledge Base

How to enable debug mode for Plesk backup operations

 
backupbackup restore migrationdebuglinuxobsidian

Question

How to enable debug mode for Plesk backup operations?

Answer

 

For manual backup tasks

 

Nothing needs to be done. Logs are collected with debug mode enabled by default.

 

For scheduled backup tasks

 

  1. Enable debug mode in Plesk using the instructions from this KB article:

    [debug]
    ; Enable debug mode (do not use in production environment)
    enabled = on

    [log]
    ; Log messages verbosity level (from 0 to 7)
    ; 0 - only critical errors, 7 - all including debug messages, default - 3
    filter.priority = 7

    ; Enable logging of external utilities calls
    show.util_exec = on

    ; Enable logging of stdin and stdout for external utilities calls (do not use in production environment)
    show.util_exec_io = on

  2. Open the pmmcli-rc file in a text editor (create a new one if it does not exist):

    • on Linux:

      /usr/local/psa/admin/share/pmmcli/pmmcli-rc

    • on Windows Server:

      C:Program Files (x86)Pleskadminsharepmmclipmmcli-rc

  3. Change the value of the FORCE_DEBUG_LOG parameter from 0 to 1:

    FORCE_DEBUG_LOG 1

  4. Save the changes and close the file.

    Warning: It is strongly recommended to disable debug (remove the line above from the file) once the troubleshooting is finished.

 

For pleskbackup command-line utility

 

Add the verbose -v option to the command:

  • on Linux:

    # /usr/local/psa/bin/pleskbackup server -v

  • on Windows Server:

    C:> "%plesk_cli%pleskbackup" --server -v

 

Additional Information

Backup logs are located in the following directories:

  • on Linux:

    • /var/log/plesk/PMM/ in Plesk Obsidian
    • /usr/local/psa/PMM/logs/ in Plesk Onyx
  • on Windows Server

    • %plesk_dir%PMMlogs

    • Additional logs:
      %plesk_dir%PMMlogspmmcli.log
      ,
      %plesk_dir%PMMlogspmmcli_daemon.log

 

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