- How to cancel a license purchased from Plesk Online Store
- I need to deactivate license purchased from Plesk Online Store
- How to deactivate/stop future renewals
Answer
Subscription for licenses purchased in Plesk Online Store should be deactivated by clicking to `Unsubscribe` button in Plesk 360.
- Login to Plesk 360 (How to login to Plesk 360?).
- Go to Licenses section
- Find the required key > click 'Unsubscribe'
- If you are cancelling Plesk license, please make sure to cancel all additional keys also.
In case any assistance is required, please contact licensing team via chat in Plesk 360 or through the form Plesk licensing and purchase support.
If you are a Plesk Partner - please reach out to your sales representative.
NOTE: a subscription cancellation stops future renewal charges, but does not result in a refund of your order. The license remains active for the paid period.
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