Setting Up Custom Error Pages on Windows Servers

To configure the web server to show custom error pages for a site or
a directory within a site:

1. Switch on support for custom error documents.

   1. Go to Websites & Domains and click the Hosting Settings
      button beside domain name you need.
   2. Select the Custom error documents checkbox.
   3. Click OK.

2. Go to Websites & Domains and locate the domain name you need.

3. Click Virtual Directories to see the list of error documents for
   the root web directory. Error documents located here are used for all
   web pages of the selected site. If you want to customize error pages
   for a specific virtual directory, navigate to that directory.

4. Click Error Documents tab and click the required error document
   in the list.

   • To use the default document provided by IIS for this error page,
     select Default in the Type menu.

   • To use a custom HTML document already located in the
     error_docs directory in the virtual host directory of the
     domain, select File in the Type menu and specify the file
     name in the Location field.

   • To use a custom HTML document located in a directory other than
     error_docs on a domain, select URL in the Type menu
     and enter the path to your document in the Location field. The
     path should consist of “http://<your domain name>” plus the path
     to the file relative to the virtual host root (that is,
     <vhosts><domain>httpdocs).

     For example, your domain name is example.com, and you have
     created a file named forbidden_403_1.html and saved it in the
     httpdocsmy_errors directory. To use this file as an error
     document, you need to type the following URL into the Location
     field: http://example.com/my_errors/forbidden_403_1.html.

     Note: Due to security reasons, you can not use a connection over FTP
     or File Manager in Plesk to upload your custom error document
     to the server. Use an RDP connection if the corresponding
     permission was granted to you, or contact your hosting provider
     for assistance.

5. Once the web server is restarted, it will start using your error
   documents.