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Knowledge Base

Moving Licenses to Another Customer

 
managing licensespartner central user guidepartner

Some customers have more than one account in Partner Central, and
sometimes they need to move their licenses between accounts. For
example, it might be necessary when the accounts correspond to different
units of an organization, and organizational changes take place. Or when
a customer decides to consolidate all licenses under one account.

You can move license keys from one customer to another if your account
has access to multiple customer accounts and the permission to move
license keys.

To move one or more licenses at once:

  1. Go to the Manage Licenses tab and select the licenses you want to
    move to another customer. To display specific licenses, you can
    filter the list of all licenses using a search query.

    To select all the licenses in the list, select the corresponding
    checkbox in the table header.

  2. In the menu, click More > Move.

  3. Specify the customer account to which you want to move the selected
    licenses, and any comments, if necessary.

Alternatively, you can move a single license by using the license
details screen:

  1. Go to the Manage Licenses tab and in the list of licenses click
    the number of the license that you want to move. To fins a specific
    license, you can filter the list of all licenses using a search
    query
    .
  2. In the menu, click More > Move.
  3. Specify the customer account to which you want to move the selected
    license, and any comments, if necessary.
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