How Formerly Skeptical IP-Projects Turned Direct Plesk Partner

How IP-Projects Turned Direct Plesk Partner

What makes our customers and partners tick? We asked Michael Schinzel, Managing Director at IP-Projects and long-term Plesk partner about what made them choose us. Seems it was a shift of perception, proper support when in need, and open discussions about prices. 

Who are IP-Projects?

The hosting company IP-Projects focuses on personalized direct customer support and its mantra is to solve the needs of its customers. And these very customers asked specifically for Plesk. Why? Because they prefer a user interface that allows them to create and manage domains within seconds – within a single platform.

Watch Michael Schinzel tell the full story of how the “rather small or medium-sized” IP-Projects powered up with Plesk. 

So, based on a pure cost /benefit analysis, Michael says IP-Projects opened up to Plesk. But it was not an instant decision.

Initial Reservations of Plesk and Change of Perception

The start was not very optimistic, as IP-Projects was rather reserved towards using Plesk. The perception was that it was a rather confusing and complicated management panel, some time back in 2011. Therefore, Michael recalls, “until the time when our former license partner had ceased to cooperate with Plesk, we did not deal with your company intensively.”

Michael Schinzel from IP-Projects

IP-Projects go from fear to finding something special in Plesk.  

“In our experience, there is no other hosting control panel with such a diverse offer.”

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“Only in 2014 did we become a direct Plesk partner. From that point on, Plesk established itself as a real alternative to the free dashboard we were using.” 

Finding Solutions to Critical Issues

Plesk is an added layer over IP-Projects’ server infrastructure. Their numerous enhancements such as the SEO Tools, WordPress Toolkit and Joomla! Toolkit, are also valuable add-ons for IP-Projects customers. They discovered it to be a great choice due to our management interface. But one of the strongest arguments for using Plesk is the technical support offered free of charge for direct customers.

“[Plesk Support] created several service tickets for a range of issues. And some were not even 100% coming from the Plesk hosting panel. We always received excellent support from the customer care teams. Without any additional costs. This is how we discovered that Plesk has become a reliable partner in the recent years”

Michael Schinzel

Good Value for Money

When it comes to Plesk pricing levels, Michael Schinzel believes that startups should benefit from a pricing tier dedicated to this category.

Good value for money - Plesk Panel

“This way they would be able to offer new providers good conditions to buy Plesk licenses. For example, a special discount for 1-2 years for direct partners.” 

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With such a settling offer in their pockets, companies on the same range as IP-Projects could build a customer portfolio faster. And once secured, they can scale up by choosing from Plesk’s solutions portfolio. Nonetheless, IP-Projects moved smoothly past this specific initial challenge. And Plesk played a key role in this regard.

How? Plesk is always open to discuss license prices and other possibilities of cooperation with customers. IP-Projects listened to its customers, as does Plesk. They both met halfway. However, being open to price negotiation is not all.

Plesk support for direct partners is the other top differentiator. Faster and leaner operations for direct partners generate happier customers – And this provides great value for money.

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What can go wrong without the best web hosting platform? [Infographic]

Without the right host for your website, a lot can go wrong for your business. Read on to learn more about the importance of choosing the right web hosting platform.

How important is choosing the right web host

Web Hosting Platform - infographic by Plesk

Choosing the right web hosting platform is as important as your site content. And the wrong web hosting platform can seriously impact your business. Your web host must protect your site from security breaches, and backup all your data in case of hacking.

Slow websites or ones that go down for even a few minutes will negatively impact your SEO ranking. (In this event, see how to turbocharge your website speed to get back on track.)

So how important is choosing the right web host? Let’s look at the facts.

One-second page load delay leads to 7% conversion drop

Load delay and conversion drop

Page loading time is one of the most important factors that contribute to your website’s success. Also, it affects whether visitors will return to your website and perform profitable or desired actions. According to Aberdeen Group, a 1-second loading delay can result in a 7% decrease in e-commerce conversions and can drop customer satisfaction by 16%.

Sites on Google’s page 1 load in under 2,000 ms

Sites on Google’s page 1 load in under 2,000 ms - Plesk

Websites that appear on Google’s first page of search results load in under 2,000 milliseconds and loading delays can result in a loss of 44.19% in page views for a 20 second loading delay. A slow-loading website isn’t likely to appear in the first page of Google’s results.

Need a mighty page speed boost? Check out Google Pagespeed Insights.

Almost half of websites are hosted on Apache servers

Apache servers - a majority

From all the billions of websites that exist on the internet, Apache servers are the most widely used with 46.9% of existing websites. NGINX is the second most popular with 37.8% of websites hosted on it. So, make sure your hosting platform supports this.

Stats for SMBs and large companies using private cloud

Stats for SMEs and large companies using private cloud - Plesk

Private cloud computing generally feels safer than public cloud computing because access to the resources in a cloud infrastructure is limited. However, many SMEs – about 8%, and even 24% of larger companies do not buy cloud infrastructure altogether. This is mainly because of lack of knowledge about cloud computing. Pick a web host with plenty of opportunities to scale to the cloud.

A whopping 86% of websites have serious security flaws

Whopping 86% of websites have serious security flaws - Plesk

Over 30,000 websites are hacked daily with 86% of websites having at least one serious security flaw, including these top brands.

Over half of WordPress sites run on an outdated CMS version

Over half of WordPress sites have outdated CMS version

One of the reasons why so many websites are hacked is because many of them run on an outdated CMS version. In fact, 56% of hacked WordPress sites, 84% of hacked Joomla sites, 96% of Magento sites and 81% of hacked Drupal were all hacked for the same reason.

Why Choose Plesk web hosting platform?

When it comes to choosing a web hosting platform, look for reliability and security more than anything. Want to offer users the ability to scale and grow your website quickly without compromising on quality? Then, a web hosting platform like Plesk is one of the best options to grow an enterprise website and maximize its potential.

Can ZNetLive and Plesk help MSPs generate new revenue streams?

More revenue for managed service providers

Today’s technological evolution means complete digitalization and hence, different complexities in IT infrastructure and systems. These complexities are hard for start-ups and SMBs to manage with a shoestring budget, insufficient IT expertise and security risks. The solution is a new business model – a managed IT and infrastructure service.

What can you do as a Managed Service Provider?

They provide an effective method for customers to stay up-to-date with the latest technological advancements, better their business processes and cut costs at the same time. The rate at which managed service demand is increasing proves that this model is here to stay for years to come.

MarketsandMarkets forecasts the managed services market to grow to $257.84 billion by 2022, at a Compound Annual Growth Rate (CAGR) of 11.1%. The SMEs segment for managed services is expected to grow at the highest CAGR during the forecast period.

Managed Service Providers (MSPs) are third-party service providers whose core job is managing offerings. Services ranging from network, infrastructure, applications, security, communications, information and more. The MSP market is made of cloud service providers, hosting companies, application service providers (ASPs) and network service providers (NSPs). All of them bundle their legacy offerings with management services.

Challenges that MSPs need to address

With the hosting industry rapidly scaling to the cloud, came a revolutionary shift in demands of web professionals and developers.

  1. Now users require service provider support for various advanced software, like Docker and Github. And a framework-ready environment for Ruby on rails, Node.js, Python, PHP and more. Moreover, they need complete visibility into their services. Not to mention easy access from an integrated platform. Without all this, they’ll go to the infrastructure providers for everything, leading to reduced productivity for both.
  2. The MSPs have to find new ways to provide advanced customized solutions that fulfill their end customers’ expectations and requirements and multi-server management. The absence of a unified platform and environment for all languages consumes a lot of time.
  3. There’s a missing connection between the original infrastructure service provider and the end customers of the MSPs.

Empowering service providers and simplifying web professionals’ lives

What about ZNetLive with Plesk Onyx?

Being a leading name among long-serving IT services providers, ZNetLive understands the issues that service providers and their end customers face. Hence, ZNetLive solutions have been specially designed with Plesk. So service providers can cater to SMBs’ and web professionals’ evolving needs, while Plesk Onyx addresses all the above-mentioned challenges.

ZNetLive and Plesk-powered services include dedicated servers, Cloud VPS, shared hosting, WordPress hosting. And managed services like Microsoft Azure, Amazon Web Services (AWS) and IBM Cloud.

Benefits of ZNetLive and Plesk Onyx

ZNetLive have recently become the authorized distributor of Plesk in India. Providing a full range of Plesk solutions for developers, digital agencies, IT admins, content mangers, web hosters, and hyperscalers at a very competitive pricing. They focus on cost-effective solutions, especially handy for those with budget constraints.

With the home-grown automation tool (RackNap), ZNetLive delivers customers these Plesk solutions in an efficient, automated manner.

  • ZNetLive-Plesk offerings allow you to focus on a wider target audience. Hence allowing you as a service provider to earn more from your existing offerings. Also, Plesk helps scale the server offerings and extend the amount of instance sales for resellers and customers renting servers.
  • With an ever-developing Plesk ecosystem of third parties, added components and various editions, ZNetLive solutions provide service providers the best in the market for up-selling and cross-selling customers with a high-price per server.

“I am greatly impressed with the dedicated server powered by Plesk that I purchased from ZNetLive. Plesk helps us with centralized management to automate multiple client websites effortlessly. Easily distribute web spaces and subscriptions across multiple servers with centralized management and Intelligent Server Maintenance. My clients are basically SMBs and web professionals - the geeky ones. Now they can work with any OS, database or programming language. My business is soaring - thanks guys!”

Nitin Gajjar, CTO, Jeet Info India Pvt Ltd.

With Plesk Extensions, web professionals can design, develop and better manage websites and apps. Meanwhile, ZNetLive offerings empower service providers to grow at a fast pace with all business facets covered. Whether it’s support, data security, migration or backup services. Offering visibility of all services and products from one place.

Plesk-powered services: The way forward for MSPs

For any managed service provider to be successful, it’s essential to have the right bridge between the infrastructure provider and its end customers. Plesk Onyx is that control panel solution which connects everything effectively. And its most important feature? The ability to continuously evolve and adapt according to the dynamics of the industry.