At the end of 2023, we reached out to our amazing community with a quick survey to gather feedback on the features we delivered in 2023 and also on the ones we plan to deliver in 2024.
From the 552 responses we received, we’ve compiled a comprehensive overview of the survey results. In this blog article, we’ll unveil which features delivered in 2023 were the most liked and desired by our customers, and we’ll give you a sneak peek into our plans for 2024. Let’s go!
Survey audience
Most responses are from customers who are experienced Plesk users and have been using Plesk for a long time.
Other’ includes mixed types of businesses, freelancers, developers, tech enthusiasts, universities, entertainment companies, and more.
This audience includes website owners and web studios/freelancers who maintain websites for end clients.
Most valuable features delivered in 2023
Overall, our clients rated the changes made to Plesk in 2022 7.7 out of 10.
*distribution of votes
Here are the TOP 10 Plesk Obsidian features delivered in 2023 according to our customers!
*respondents could choose five features they liked or specified their own.
To learn more about these features, read our blog posts on Plesk highlights from 2023 and on added value solutions for 2023.
Most desired features
We also asked the responders to choose five features currently missing from Plesk that they would like to see implemented. Here are the TOP 10 desired features:
Here’s a rundown of our plans for 2024 based on the results of the survey:
Top | Feature request | Status | Estimated delivery date |
|---|---|---|---|
1 | Mail delivery troubleshooting | PLANNED We will deliver this feature in the second half of 2024. | Q3 |
2 | HTTP/3 suppor for Nginx | IN PROGRESS The research for this feature is already underway. | Q2 |
3 | Site/Server Automatic Health Reports | PLANNED We are already evaluating and grabbing the exact scenarios and planning the implementation. | Q3 |
4 | DNS checking utility in UI | PLANNED We will deliver this feature in the second half of 2024. | Q4 |
5 | New Plesk mobile application to track the health of your servers | NOT PLANNED This feature is not a focus for the current year. | 2025+ |
6 | Extended support for old PHP versions | IN PROGRESS We will deliver this feature in the third quarter of 2024. | Q3 |
7 | Have multiple IPs in one subscription | NOT PLANNED This feature is not a focus for the current year. | 2025+ |
8 | Improved Docker support | PLANNED We will deliver this feature in the second quarter of 2024. | Q2 |
9 |
Staging sites in one click | PLANNED We will deliver this feature in the second quarter of 2024. | Q4 |
10 | Smarthost/External SMTP | PLANNED We will deliver this feature in the second half of 2024. | Q3-Q4 |
Plesk Plans for 2024
As you can see, we plan to research and implement most of the features our customers highly desire.
It’s important to note that surveys are just one way we gather customer feedback. We receive a lot of quality data using interviews, the Uservoice service, Facebook Community, Plesk Forum, and other sources. All feedback is taken into consideration when we plan our yearly roadmap.
Come to speak of it, here’s the Plesk Roadmap for 2024:
So, on top of the most requested features, in 2024, we are investing our resources in various topics that will help you maintain and keep your sites and servers reliable and secure. It’s an easy database server update and database fixes right from the panel UI. Also, we will bring instruments for better troubleshooting mail and DNS issues. Besides this, we keep investments in top customers’ requests like HTTP/3 support, NIS2 compliance, improved Docker features, and the support of more modern features and OSes.
Plesk is the only control panel supporting operation on the 3 latest versions of Windows OS.
Additionally, Plesk supports installation on 18 of the most popular UNIX operating systems, including CentOS, Ubuntu, Debian, AlmaLinux, Rocky Linux, Red Hat, CloudLinux, and Virtuozzo Linux.
We appreciate your feedback and will continue implementing features that save your time and improve the quality of your life.
We would like to thank all our customers and partners for their trust in our product!
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